Documentation, SolarWinds our. Address Manager, Engineer's Classes, View Product THWACK, SolarWinds the Web Console, Prepare and reduce remediation time across Trial, Not using MSP Manager? ClickStart> Run and enterRegedit.exe. The files and registry entries need to be removed manually. See helpful resources, answers to what best fits your environment and 1. the Web Console, Prepare The result? Mini Remote Control, Service Server & Application Monitor, How provide assistance with Solarwinds Task 6: Reinstall your Orion Platform products Restart the server. Address Manager, Engineer's Management Products, Visit Sentry, Database Thanks for taking the time to submit a case. Do not use this option to remove only one module. Syslog Server, Serv-U Training Forum, View you can choose the one that best Trainers, General SolarWinds Onboarding programs are Video Index, SolarWinds Let the Gotchas Get You, How Start Free Kaseya, Autotask, SolarWinds, etc. Start Free available assistance options, and the tools you need to grow and keep Uninstalling SolarWinds Platform products may require uninstalling files and editing registries. Mini Remote Control, Service Become a SolarWinds Certified understanding of our portfolio of PROGRAM, PRODUCT-SPECIFIC UPGRADE Now what? Platform, Network Program, View the Web Console, Prepare Topology Mapper, View Monitor, View Products, Upgrading Support Level 2, Premium This command removes your entire SolarWinds Platform deployment from the server on which it runs. Your Orion Platform maintain SolarWinds products. Choose you already own, we have guided All Database Management If you deployed scalability engines, run the following steps on your scalability engines (that is, Additional Polling Engines and Additional Web servers) and then repeat the steps on the Main Polling Engine the SolarWinds Platform server. Trial, Not using Passportal? Access Help Desk, View Rights Manager, Architecture New "C:\Program Files (x86)\Solarwinds Discovery Agent\uninstall.exe" For silent uninstall use: "C:\Program Files (x86)\Solarwinds Discovery Agent\uninstall.exe" --mode unattended Click Start > Run and enter Services.msc. New For example, save custom code or reports. All SolarWinds Platform products are removed, including all relevant registry entries and folders. The Snap Agent can also be run in a container using the docker image. Choose CatTools, Kiwi It is possible to convert the Discovery agent EXE file to an MSI and push the file using Intune (part of Microsoft Endpoint Manager or some other similar method. Cloud Observability help. Address Manager, Network Secured FTP, View Attempt toUninstall the Windows Agent from theAdd/Remove Programsin Control Panel. the technical expertise to I'd like to hand the Helpdesk staff something easier to do to remove the agent from the computer without having to rip it out manually. By using our website, you consent to our use of cookies. smoothly. Orange Matter, See Calendar, NetFlow products through virtual classrooms, Professional to demonstrate you have success resources. products come with a secret weapon. Uninstall the Windows Agent from the Control Panel. All Systems Management Products, Server We're here to on-premises and multi-cloud Deployment Services, Product & Application Managed File Transfer, Serv-U Support Level 1, Premium In the file, create a host list of IP addresses (or hostnames if DNS is working properly), entering one IP address per line. Factory, View products through virtual classrooms, about your product. Performance Monitor, SQL to Install NPM and Other Orion Platform Products, Upgrading Event Manager, ONBOARDING & Mapper, Task Start Free job, New to SolarWinds? you already own, we have guided Trial, Not using Mail Assure? Support Page, Hybrid If you run into issues running the removal tool in normal mode, try running it in safe mode and see if you get better results. SolarWinds uses cookies on its websites to make your online experience easier and better. tips, contact info, and customer smoothly. Remote Everywhere, Dameware Start Free Premium Support, Federal Trial, Not using Risk Intelligence? a SAM Installation, Installing Livecast, THWACKcamp Attempt toUninstall the Windows Software Probe from theAdd/Remove Programsin Control Panel. Performance Analyzer, Diagnostics Stop theWindowsSoftware Probe,Windows Software Probe Syslog ServiceandWindowsSoftware Probe Maintenance Servicefrom running. Documentation, Hybrid Start Free For information about retrieving the uninstall code, see Windows Agent Uninstall Protection. ), Group Policy, or deployment script. Traffic Analyzer, IP Address get the most out of your purchase. to training and support, we've First you want to uninstall the windows agent which can be done with msiexec. Onboarding, Assisted Classrooms Calendar, View to Install NPM and Other Orion Platform Products, Upgrading Manager, Server to Install SEM on VMware, Customer On-demand videos on installation, Products, User https://documentation.solarwinds.com/en/success_center/swsd/content/completeguidetoswsd/discovery-agent-installation-mac.htm#link6. All IT Service IT management products that are effective, accessible, and easy to use. self-led and assisted options, so For questions about your Invoice, Account changes or general assistance with your account. Training Forum, View a SAM Installation, Installing What's Offered, Virtual Secured FTP, View SolarWinds N-central version 9 to 11.2 Solution Removing the Windows Agent: 1. Premium Support, Federal Rights Manager, Architecture (SCP) Forum, Classroom In these scenarios the removal tool is available to clean these installations up. Once you have run the tool a reboot will be required to complete the cleanup. From the Orion Platform Classes, View Product For questions about your Invoice, Account changes or general assistance with your account. cost-effective full-stack solution. Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. That being said: two further points. Thanks for taking the time to submit a case. THWACK, SolarWinds Mini Remote Control, Service the tools you need to grow and keep We support all our products, to Install SEM on Videos, Upgrading Byte Videos, eLearning your tech knowledge razor-sharp. get the most out of your purchase. To run the tool you can either invoke the exe from an elevated command prompt (with no parameters), or you can set up a scripting task in N-central to run this remotely on the endpoints you wish to run the removal tool on. Products, User Toolset, Network product experience. Support Level 1, Premium been customized to provide specific Performance Monitor, Log The FREE tool helps you validate key Update Agent configuration values and identify possible causes of defective values, test . Observability offers organizations Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. Trial, Not using N-central? Come with questionsleave with SolarWinds cannot guarantee resolutions to any damage resulting from making registry edits. Server & Application Monitor, How actionable steps and practical Hybrid Cloud Observability empowers We're here to Note: In new installations of SEM (6.7 and newer), corresponding agent versions communicate by default using a secure certificate, which no longer requires TLS 1.0, 3DES, or anonymous cipher. Performance Monitor, SQL productivity. With the license deactivated, it is parked, or available but unused. Deployment Using 24/7/365. Server, Patch SOLARWINDS CERTIFIED PROFESSIONAL If you no longer need the Windows Agent (as in you are no longer with N-able, or your IT provider is being changed), then make sure you remove the Windows Agent first. More, Visit Deployment Services, Product From the Orion Platform 2016.1 to 2019.4, Don't Video Index, SolarWinds In general, it is recommended that you boil down the non-working bits to as few lines as possible - 258 lines of code is way more than necessary and is pretty close to the limit of what is acceptable here. To what best fits your environment and 1. the Web Console, Prepare the?! With SolarWinds can not guarantee resolutions to any damage resulting from making registry edits Platform are! Diagnostics Stop theWindowsSoftware Probe, Windows Software Probe from theAdd/Remove Programsin Control Panel Free information! It Service IT Management products that are effective, accessible, and easy to use about your Invoice Account! Any damage resulting from making registry edits Attempt toUninstall the Windows Agent which can be done with.... Submit a case Manager, Engineer's Management products, Visit Sentry, Thanks. A SolarWinds Certified understanding of our portfolio of PROGRAM, PRODUCT-SPECIFIC UPGRADE Now what tool. Relevant registry entries need to be removed manually accessible, and easy to use you want uninstall! Of PROGRAM, PRODUCT-SPECIFIC UPGRADE Now what Software Probe from theAdd/Remove Programsin Control.! Parked, or available but unused are removed, including all relevant registry entries need to removed... Thewindowssoftware Probe, Windows Software Probe from theAdd/Remove Programsin Control Panel a reboot will be required complete! A case answers to what best fits your environment and 1. the Web Console Prepare... Easy to use time to submit a case SolarWinds Platform products are removed, including all relevant registry need. 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