Should I have any type of inspection done to my fireplace or insert? You can find a dealer near you by clicking on the Where to Buy tab and entering your zip code, state or province in the box provided. We also provide optional remote controls which can control your fan speed from your favorite chair! Hearth & Home Technologies remote controls work by radio frequency, which offers the unlikelihood of another remote control activating your individual gas fireplace product. Fronts, piping, surrounds, gas or electric connections, and installation will be in addition to this suggested price. Firebrick has greater insulating characteristics and holds the heat inside your firebox resulting in higher radiant heat and greater efficiencies. For this reason the receiver of the remote should not be installed to the very back of the fireplace. We follow the recommendations of the TV manufacturer. Each of the batteries used in the hand-held transmitters should be producing 1.5V to 1.6V to operate. 3. If I want to convert my wood-burning fireplace to gas, is a set of gas logs or a gas insert going to be my best option? We recommend annual service of your fireplace by a qualified serviceperson. The appliance can enter child proof mode when the fireplace is on or off. We recommend burning the fireplace 3 hours; completely cooling down the fireplace, removing the glass and cleaning it with household glass cleaner or Glass Bright; replacing the glass & continuing to burn the fireplace an additional 9-21 hours. Blocking this air flow can cause fires and will void your manufacturer's warranty and possibly your homeowner's warranty. You can turn the control down to reduce the air noise from your fan. In turn, the pilot flame lights the main burner gas. - Child Proof setting to disable the on/off button is also standard. Note that the first few fires you build in your wood-burning fireplace should be small to help avoid excess cracking or spidering in the refractory. If the pilot does not light, wait 5 minutes and try again. Does a direct vent need to be on an outside wall? Can I position my gas logs in a different fashion or use a different log set? 4. And what is required to use a wall switch? In other words, if the wall switch is in the ON position and the units switch is in the OFF position, the remote control will not be able to turn the fireplace on or off. 1. However, there is an operational priority (Pecking order) of the various ways to turn your fireplace ON or OFF. Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? Not on a direct vent or B vent model. Each of the batteries used in the hand-held transmitters should be producing 1.5V to 1.6V to operate. These security codes are burned into the transmitter of each model and cannot be changed. It's not recommended in climates that are high in humidity. A third source of odor can be from the adhesives used in surround materials. This remote is ideal for the homeowner who wants the functions of a wall thermostat and the convenience of a remote control. Here are a few things to consider if you are contemplating an online purchase of a quality hearth product. Our fan kits come with a rheostat control (like a light dimmer). You need to be sure the gas hearth appliance you have is set up for the type of gas fuel you intend to burn. Because of its design, a direct vent gas fireplace will not affect the indoor air quality of your home. * If you do not see a red or black spark igniter button, you do not have a manual ignition system. I have questions or issues with the RC300 wireless remote control. 100% of the combustion air used by the fireplace comes from outside the home through a coaxial pipe. Can I have a hand-held remote control and a wall switch? 24 hour clock. Wood-burning fireplaces have a metal serial/model plate in the upper left side or right side of the firebox, or riveted on the smoke shield behind the screen. from manufacturing will be burning off the fireplace. There are several models on our website that are capable of this clean-faced, zero clearance finish. If your system is controlled from an IntelliSwitch wall control, the batteries may be left in the unit. The wood burning process of a fireplace is usually done by these following steps. Sonic or Sound is the third technology used with remote controls. How does the hand-held transmitter operate the functions of the fireplace? Flame height adjustments are available on many gas units. If I want to convert my wood-burning fireplace to gas, is a set of gas logs or a gas insert going to be my best option? Also check what is on top of the fireplace. This provides the option of a remote controlled variable flame. For this reason the receiver of the remote should not be installed to the very back of the fireplace. This is like a TV remote with which a person operates various features of the fireplace. Taking the batteries out of the hand held transmitter will not guarantee against accidental activation. Remove the logs carefully from the fireplace in a box, take them outside and use a soft brush or vacuum to clean them. This will need to be investigated by your installer. The solenoid is installed onto the regulator (located on the gas valve) of the fireplace to vary the gas pressure to the burner. However, there is an operational priority (Pecking order) of the various ways to turn your fireplace ON or OFF. No. The thermocouple and thermopile are the two most common reasons why a gas fireplace won't stay lit. These accessories are often times not included in online sales, and can be very difficult and expensive to find after the fact. The other type of gas fireplaces we sell, called B-vent fireplaces, come with fixed, not sealed, glass fronts. If the batteries are generating 1.3V to 1.35V or less the batteries should be replaced and can cause intermittent operation. Zero clearance has two meanings. The wall switch requires low voltage electrical wiring. Count down timer system (15 min to 9 hours). Under normal operating conditions the batteries should last 6 12 months. STEP 6: While pressing and holding in the valve knob (in "PILOT" position - it should press in about 1/4"), press the red piezo button repeatedly (once per second) until the pilot ignites. Direct vents are a completely sealed system; B-vent appliances are not. CAUTION: ALWAYS REMOVE YOUR FIREPLACE GLASS PRIOR TO LIGHTING YOUR PILOT. View a video demo on the RC300 wireless remote. 5) Hand-held transmitter has been dropped and the frequency has been moved off the frequency of the receiver. Hearth & Home Technologies uses a remote control system with security codes within each model. With gas logs, do I need the damper open all the time? STEP 6: While pressing and holding in the valve knob (in "PILOT" position - it should press in about 1/4"), press the red piezo button repeatedly (once per second) until the pilot ignites. The receiver is plugged into the junction box located in the bottom of the fireplace (Note: this requires an electrical hookup by qualified electrician at time of fireplace installation). If power is actively supplied to your fireplace, simply turn the on/off button, wall switch or remote control to "on" to ignite your main burner. We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. If there is more than one Hearth & Home Technologies remote control at a home it is important that each hand-held transmitter has had the learn function activated to its designated receiver. This will help the performance on any fireplace installed in tightly-constructed or well-insulated home. There are two reasons for this. Hold the pilot button down for 20 seconds or so before releasing it to give the thermocouple the appropriate amount of time to heat up. There are several wood-burning models that are efficient and clean burning. SMART-BATT - This remote is perfect for you if your fireplace was previous installed without power and it would be too costly or impossible to wire electricity to it. The second meaning of zero clearance is if you are able to finish up to the face of the fireplace, so that no metal shows after installation is complete. 5. However, since the insert is very efficient, it will pay for itself over a period of a few years in gas bill savings. STEP 5: Locate the black or green valve control knob (knob with the words "ON", "OFF" and "PILOT" on it). Direct vent fireplaces are excellent sources of zone heating by bringing room air in the bottom grill, heating and returning it to the room through the top grill. Can I adjust the flame height on my fireplace? What is an IPI ignition system? Check the manual for your appliance, or talk with your dealer, to see if you have this option available. - Easily adjusts your fan setting (High, Medium, Low). Another source of odor can be the items you have on your mantel. When the remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius the fireplace will not turn on and off. Our fan kits come with a rheostat control (like a light dimmer). Your fan kit has a rheostat control (like a light dimmer). A direct vent uses a high temperature glass panel to seal off the burn area of the fireplace from the interior of the home. No. The louvers allow room air to move around the heat exchanger. My heatilator fireplace does not light up fully. (Make sure you re-latch the glass so it is securely fastened on your fireplace.) Seasoned fireplaces: what have you burned in the past? 3 . Here are a few things to consider if you are contemplating an online purchase of a quality hearth product. Firebrick has greater insulating characteristics and holds the heat inside your firebox resulting in higher radiant heat and greater efficiencies. Heatilator Model ND3630I. Large metal artwork can interfere with radio frequency. If you are installing a wood burning or B-Vent gas fireplace, you should consider installation of an outside air kit. Hearth & Home Technologies has many built in safety functions to ensure that your remote control and fireplace operate in harmony. No. This will over ride the remote control feature. It is very important to clean your glass after the initial 3 hours of burn time. I have a fan kit on my gas fireplace, but it doesn't seem to blow much air. Check with your local dealer on which models are suitable for this type of installation. This section of our website contains helpful information to ensure that your Heatilator product is safe, reliable and easy-to-use. Fireplace facings, louvers and different installation options make infrared an unreliable option for fireplaces. Should I have any type of inspection done to my fireplace or insert? Are gas hearth products expensive to operate? (Make sure you re-latch the glass so it is securely fastened on your fireplace.) Count down timer system (15 min to 9 hours). Dust can cause odor. You need to check with the manufacturer of your television. Are the flames on my gas logs adjustable? STEP 3: Locate pilot assembly with spark igniter (located behind and below logs in the firebox - typically in the bottom center). The products also require specific venting components with restrictions as to their installation which may not be evident in the purchase without a trained dealer to assess the installation application and recommend the appropriate venting scheme. Make sure you replace the logs exactly as they were originally placed. Can I install a traditional or plasma TV above a gas fireplace? The following are the top reasons why remotes do not function. The HSI heats up to around 1,800 to 2,500 degrees Fahrenheit and glows red-hot. We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. Check with your local dealer on availability of doors for older models. - Easily adjusts your fan setting (High, Medium, Low). 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