As a result, there will now be limitations on which cards are permitted to be stepped-up from, and limitations on which cards they can be stepped-up to. The largest stressor that EVGA warns consumers is to keep their choices for either the FTW3 ULTRA or the XC3 ULTRA due to large supplies of both compared to their K|NGP|N, HYDRO COPPER, and HYBRID models. Eligibility to become an EVGA ELITE Member requires: EVGA ELITE Members may cancel their membership at any time by contacting webmaster@evga.com. EVGA members who have purchased and registered ONE of the products listed in the box below. Step-Up products are considered a special new product, warranty will start from the shipping date of your new product from EVGA Step-Up. Sometimes, very high demand will necessitate a longer than usual queue, but once you have made your request and you are in queue the 90 day limit no longer applies - you are considered in the Step-Up process. For one thing, as we pointed out in that late 2020 story, there are some perverse incentives that may keep companies from fixing the mess. Only products registered within 14 days of purchase, or products that have purchased an extended warranty, qualify for the Step-Up program. Does this notice here mean I can expect a notification this weekend? The evening update can be pretty late due to familial responsibilities. All Step-Up requests must follow the same process; you may not purchase the new product and send your original product back for a refund afterward. The 90 Day Window begins from the date of purchase and is your chance to register your product, submit a request to Step-Up to a brand new product, and make any changes to your chosen Step-Up product within those 90 Days. 165 comments 96% Upvoted Log in or sign up to leave a comment Log In Sign Up We hope that this update will allow more gamers to get their hands on an EVGA GeForce RTX 30 series card. But that same day, February 25th, I signed up for EVGAs graphics card waiting queue on a whim. You must cancel your Step-Up and resubmit with your new shipping selected. Get PRIORITY 24 Hour Access to new EVGA Hardware! Thanks for keeping all those spread sheets clean. Google form to track queue position for EVGA RTX 3080 and 3090 orders FORM AND SPREADSHEET FOR 3080, 3090 AND 3070: There are several steps to the Step-Up program. Americas 888.881.3842 714.528.4500; Europe 49.89.189.049 11 If you believe that your product should qualify, please contact EVGA Customer Service. Consumers waiting in the queue would have to continue waiting to get their RTX 30 series GPU, or risk moving further behind and essentially waiting longer. Selection will refresh the page with new results, 2023 EVGA Corporation | All Rights Reserved, ( ), EVGA GeForce RTX 3090 Ti / EVGA GeForce RTX 3090, EVGA GeForce RTX 3090 Ti / EVGA GeForce RTX 3090 / 3080 Ti / 3080 12GB / 3080, EVGA GeForce RTX 3080 Ti / 3080 12GB / 3080 / 3070 Ti / 3070, EVGA GeForce RTX 3070 Ti / 3070 / 3060 Ti / 3060. ), Customers who received their EVGA motherboard as part of a complete computer system are not eligible - except for those listed on our approved, X99 FTW K (Socket 2011-3) X299 FTW K (Socket 2066): NO (Different CPU Socket), Z490 FTW (Socket 1200) Z590 FTW (Socket 1200): YES (Same CPU Socket). What is too late? On EVGA's forum, Project Manager Jacoblast name unknownreleased this statement the next day. EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders. Privacy Policy. If you want to follow my lead and join the queue, you actually cant the company shut down its queues about a month ago after feedback that it still wasnt quite fair. Any other options before I send in my 2080 TI for an RMA? EVGA reserves the right to cancel the Step-Up program at any time and for any reason. Customers will receive an email notification when reaching the top of the queue. 12g-p5-3958-kr = 3080ti xc3 hybrid. Lastly, you would go to your My Products page to begin the Step-Up and select one of the available products. Products known to have a limited availability will not be made available to the Step-Up program. From the day we receive your old product, we will process and ship out your new Step-Up product within three business days. You will receive instructions to send your product in, and you will have 14 (fourteen) business days to do so after your payment is verified. OMG, I just laughed so hard 2 (Why so serious? EVGA ELITE Membership does not begin until after a prospective ELITE Member signs up and the Membership is approved. Further #2, the email you use to sign up must be the same email on your evga account that is logged in, or you will not be able to sign up. Shipping both directions will be your responsibility. Step-Up eligible products purchased through a Bundle or DIY are discounted based on the percentage off the MSRP to the Bundle or DIY price. Because we require that you send your original product to EVGA first, we have instituted a process that makes sure you have the least amount of downtime possible. But also, EVGA isnt actually satisfied that its figured out the queue quite yet. Additionally, sales tax may be required under various state laws, which are in effect at the time of purchase. Just received this email from EVGA on one of my queue entries: This email is to notify you that there has been a change to your notification queue status. Products made available for EVGA Step-Up are of limited availability and will be distributed on a first-come first-serve basis. 2023 WCCF TECH INC. All rights reserved. If the purchase price paid on your invoice (less any discounts) exceeds the MSRP of your product when you submit for a Step-Up, then the Price Paid for Product will be adjusted to match the products current MSRP. EVGA reserves the right to change the terms of the Step-Up program at any time without notice. New comments cannot be posted and votes cannot be cast. Today we are going to make the following updates: 1. and our I just had to register an account and try EVGAs two-step verification a few times (the website choked for me at first), and then I had 20 full hours to complete my purchase. An available Step-Up Option does not guarantee an available part number within the Step-Up program. But theres been little movement since. EVGA Scores will be updated at the beginning of every month. The EVGA Step-Up program is currently only available to residents of the United States, Puerto Rico, Canada, and EU Countries. Unfortunately, Step-Ups do not permit rain checks, nor can customers select an unapproved option because there may not be an available Step-Up product during the 90-day window. Three days ago we reported that EVGA was changing its queue system, giving priority to users and gamers who have not purchased a card yet. Prototype EVGA GeForce RTX 4090 Graphics Card To Be Auctioned Off For Charity, https://www.evga.com/community/myNotifies.asp, Never Launched EVGA GeForce RTX 4090 FTW3 Graphics Card Breaks Cover, Was Supposed To Be A Massive Quad-Slot Monster, EVGAs Last Hoorah! The original packaging material and box are recommended for returns to best protect your product. The companys tweaked its queue system a few times now, but there are still concerns that, for instance, some users were able to purchase multiple cards instead of just one for personal use. Any customer who discovers that the Step-Up product selected has a non-3 Year Warranty suffix (such as LR, RX or RL) should contact EVGA Customer Service immediately. In such a case, EVGA will not be responsible for any lost time, position in the Step-Up queue, or monetary amount in excess of any funds paid directly to EVGA as part of the Step-Up process if the customer chooses a product that is not eligible for the Step-Up program per these Terms and Conditions. Accounts that have already purchased an EVGA 30 series card in the queue system, will be behind those who have not. Scarcity isnt always a bad thing for retailers since it drives word-of-mouth, and some people may give up on the thing they came to buy and buy something else instead. And after waiting in that queue for so long that I completely forgot I ever signed up, I got a surprise. Registered products require an invoice to count for an EVGA Score, unless the product is purchased from EVGA.com. Jun 28, 2021. 3. EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders. However, once you receive your replacement product from EVGA RMA, you must contact Customer Service to adjust the Step-Up to the replacement product. Once you have earned at least 5,000 E-Points, purchase the ELITE Membership on the TEAMEVGA Twitch.tv Channel Points menu and your EVGA profile will be updated with ELITE Membership status. The EVGA ELITE Membership will begin on April 27, 2017. EVGA Staff and Customer Service do not have access to queue positions or estimated times for your notifies and as such, would not be able to give you that information via phone or email. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Due to high demand, the notify queue sign-up is temporarily disabled. It is also possible more changes will be made to the system to optimize or fix issues as they become known. (Limited availability determined by EVGA. NOTE: EVGA ELITE Membership is a prerequisite for becoming and remaining an EVGA Associates Member. The Eligible GPU / Step-Up Option chart shows which GPU and/or Series that your product is eligible to Step-Up to. However, you are always free to wait until the end of your Step-Up period to make your choice. Notice. Where is the EVGA queue now? EVGA's new plan did not go well. EVGA said that the score is designed to reward customer loyalty, customer participation, and customer contribution to EVGA and its Community. Now that value is included, this approach does potentially leave the system open for abuse, as other authorized resellers may not have the means, or desire, to control their own purchasing systems from being exploited. Available products for Step-Up are determined by the participants GPU and/or Series of the eligible product to be stepped-up. I hope others have your strength and do the samelike a lot of others. Please check back later. On October 11th, 2021, the system will only lookup and send notifies based on your. This was relayed to Reddit by user TaintedSquirrel. We called out the industry in late 2020 for failing to let us simply sign up to buy products when theyre ready to ship, the way Apple, Samsung, and others have done. Negative responses were in higher quantity than positive remarks about the new process and have caused the developer to create a new queue system, placing waiting customers back into priority, and pushing new customers to the back of the line. Lack of availability of a Step-Up option within a GPU or Series does not permit stepping-up to an unavailable GPU option. EVGA generally releases only reference versions of its products (NVIDIA reference-clock speeds and performance) to the Step-Up list. You will have 7 (seven) days to pay for the difference between the two products, plus return shipping and applicable taxes after you are approved. For example, if your RTX 3070 lists an MSRP of $500, you would subtract 40% of the item ($200) to find your final amount paid: $300. Step-Up products will not count towards your EVGA Score; instead, the card that was stepped-up from will be used towards the EVGA Score. Choose carefully, especially if you get in on this early. For Memberships acquired via registered EVGA products: Register your EVGA products at https://www.evga.com/support/register.asp. Leaving the Step-Up queue outside of the 90 days will forfeit your possible upgrade, and you will not be allowed to re-enter. To be available for selection, the product must be both be a Step-Up option from the participants eligible graphics card and listed on the Step-Up Inventory list. However, if you cancel your Step-Up for any reason and you are still within your 90-day window, your next Step-Up will be subject to these new rules. Benefits may be added or removed without notice; EVGA reserves the right to cancel the EVGA ELITE Membership Program, benefits, and memberships at any time and for any reason. Google form to track queue position for EVGA RTX 3080 and 3090 orders FORM AND SPREADSHEET FOR 3080, 3090 AND 3070: This means that if you (or someone in your household) Step-Up a registered product to an EVGA GeForce RTX 3080 FTW3 ULTRA (10G-P5-3897-KR), you may not Step-Up a second registered product to an EVGA GeForce RTX 3080 FTW3 ULTRA (10G-P5-3897-KR). Once you have gotten through the queue, approval, and payment phases, you can send your product into EVGA, and once we receive it, we will turn it around as quickly as possible. Please note: For Linux or any other unlisted operating system, please contact the chipset or GPU manufacturer for software support. Totally understand your feeling completely discouraged. 12g-p5-3955-kr = 3080ti xc3 ultra. I was forced to go the scalper route for my 3060ti (it's going to a gaming only build) and may be forced to go to the scalper route again for the 3070ti (which is the multi-purpose build). The queue system will not be turned back on until the current queues are fulfilled.4. EVGA GE Series; EVGA CLCx Series; EVGA Z790 Motherboards; EVGA E1; EVGA SuperNOVA G7; EVGA XR1 PRO Capture Card; Awards. If you have a current queue position, EVGA will continue to process as stock is available. I hope it helps provide some additional context. EVGA motherboard products are limited to pre-approved models and same socket-type only. 2. You have purchased a Bundle or DIY kit from EVGA.com listed at an MSRP of $1,200 but it is discounted to $800. So does that mean they are no longer retroactively deprioritizing people who have purchased multiple GPUs via the queue system? Thanks EVGA Update 9/27/21 Due to high demand, the notify queue sign-up is temporarily disabled. I signed up too late, so just going to drop out of the queue. Next, you would look at the Step-Up Inventory list to see which products are available in each GPU class. So what does that mean for people who are still way far ahead in the queue? EVGA Step-Up products are limited to one Step-Up per part number, per person, per household. Former EVGA ELITE members become ineligible to sign up again for the EVGA ELITE Members at the time of the cancellation or termination of their ELITE membership, except at the sole discretion of EVGA. There is always a possibility that the 90-day window may expire before a next-gen product becomes available on the Step-Up list. Thats a card thats generally selling for north of $700 on eBay. By submitting and becoming an EVGA ELITE Member, you ("you" refers to you or anyone who submits and becomes an EVGA ELITE Member; you may also refer to "participant" or "customer") also agree to be bound by the EVGA website ("EVGA.com") Terms of Use Policy, Privacy Policy, Store Terms, and all other policies, conditions, limitations and disclaimers appearing on EVGA.com and incorporated into these Terms. However, the product you wish to Step-Up to must be listed on the Step-Up Inventory list eligible product to start the Step-Up Program. Re: New EVGA.com Notification Checkout Process. Recently, however, some customers have been using the Step-Up Program only as a means to purchase a new card. E-Points may be earned in a variety of ways, including watching a TEAMEVGA Livestream. January 13, 2022 Image: EVGA EVGA has finished updating its queue system for purchasing hard-to-find products such as graphics cards to 3.0. Joe Darwin Marketing Director jdarwin@evga.com; Bob Klase VP of Sales sales@evga.com; Jaeson Wilda Service Manager jwilda@evga.com; EVGA Europe Service Team. There are limitations to what products are available to Step-Up to; these are listed above. Saving money from various odd jobs I purchased my first computer from a friend of my dad, a used Atari 400, around 1982. Products listed are mostly reference products (not factory overclocked or water-cooled) due to stock limitations. The EVGA Step-Up cannot be combined with any other promotions or coupons. Customers will be responsible for any difference in price between the previous and new Step-Up products, if any. You will need to consolidate down to no more than two 30 series registrations by Oct. 11 (I recommend no later than 10:59:59 on 10/10). What is a day worth to you? Jacob, Product Manager for EVGA, posted an update about the current situation on their Forums page. EVGA further reserves the right to change the required point amount, modify, or cancel the E-Points option to become an EVGA ELITE Member. Products purchased on or after this date may be eligible for the Step-Up program. By using EVGA's website and services, you agree to the use of cookies in accordance with EVGA's Privacy Policy. Products received free through a promotion or contest do not qualify for the Step-Up program. Hopefully, EVGA can share its learnings with some other companies, too, because were not liking the way the industry is pointed now: it feels like retailers themselves are starting to become the scalpers, in a sense. My 1080 Ti just died, so I have to downgrade to my old GTX 580. 2. Earn E-Points by watching Livestreams on EVGA's Twitch Channel while logged in to your Twitch account. Honestly at this point I'm strongly considering just waiting for the next product cycle. Hoo boy, do I understand this. The queue worked! EVGA appreciates your feedback to continue improving the queue system to deliver 30 Series cards into as many gamers hands as possible. I hope it helps provide some additional context. *Please note that EVGA routinely creates new part numbers that may not be on this list, yet may still be eligible. If a serial number has been registered multiple times, only the first registered owner who uploads an invoice will receive credit for the product. On October 11th, 2021, the system will only lookup and send notifies based on your. 3. Similarly, an EVGA EAR may not be used on a Step-Up. No - A product received from Step-Up cannot be used in the Step-Up program. Or can I still expect to wait additional months? EVGA Score and Score Tiers This score signifies the value of your registered EVGA products, EVGA Bucks earned, and Blue Ribbons from participating on the forums.+2. Nearly nine months ago, Nvidia said it would launch its most affordable RTX 3000 graphics card yet the $329 RTX 3060. For the one in March, was it a ti or soemthing? A qualifying invoice must be dated on 1/18/2023 or after in order to submit a request today. Walmart and Best Buy offer paid memberships, in addition to Amazons Prime, that just so happen to let you into their member-exclusive sales many of which are for in-demand tech, like consoles. Products received from EVGA Step-Up do not qualify for the Step-Up program. If theyre in Oct and your in Dec for that card, its not looking good. Once you have made your final choice, you will wait in queue until you are notified that you must make your payment and ship in your product. Products received from EVGA Step-Up are not considered full retail purchases and therefore do not qualify for any rebates. Accounts that have NOT purchased an EVGA 30 series card yet as part of the queue will be prioritized. EVGA ELITE Membership eligibility requires a valid EVGA account and also one of the following: 5,000 E-Points earned by watching Livestreams on TEAMEVGA's Twitch Channel, OR registering a qualifying EVGA product to your account. Lol, So if I was 1 minute away from 3070 ti what do I do. The EVGA 30 Series Notify System does not guarantee that your notify order will be fulfilled. I support your decision and you have my heartfelt sympathy. (Big-box retailers also love the frenzy of in-person Black Friday shopping sprees, for that matter, even though people can get hurt and even killed in a stampede. Please note that legacy and end-of-life products may not count towards your EVGA Score. Once your products are registered, or if you've already registered your products, please confirm that the products show up here: https://www.evga.com/community/myProducts.asp. Still not sure if there will ALSO be elite drops, If you purchased from another store (like Newegg), you're still good for this system, even if you registered the other card. Selection will refresh the page with new results, 2023 EVGA Corporation | All Rights Reserved, Watch the ENTIRE Star Wars Skywalker Saga, Get PRIORITY 24 Hour Access to new EVGA Hardware. So what do I have to do I dont understand this, do I remove my notify for all cards except the 2 I want? Verification and approval requires a valid copy of your original invoice (proof of purchase). Only six registered products per product category will count. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Where is the EVGA queue now?

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