Everything goes as its meant to until apparently - "There was a problem communicating with google. I have tried to add the sensors with multiple devices with no success. Unplug your camera. Thats great, but theres no integration with the Nest thermostat. Then, when youre ready, you can hide your network again. Share this conversation. Then, turn on Wi-Fi on your phonewhile also keeping Airplane Mode on. The latest version of the Nest app includes the temperature threshold, but thats it. Ive reset the thermostat multiple times and my google app can never find the thermostat. Once your doorbellhas been reset to factory defaults, you can add the camera back to the app. What phone are you using to set up your Nest Doorbell (Android, iOS)? I'd like you to check out this Troubleshooting Guide that I believe, can help you out and narrow down the issue. You should also restart your phone or tablet and reopen the Nest app. You can visit nest.com to check if your connection works. near the device they want to pair? 1. Backblaze is the solution I use and recommend. Tap your thermostat on the Nest app home screen, then tap Settings. Really, outside of the tweak to event-based history, Google hasnt made any meaningful changes to the complaints long-time Nest users have had with the revamped experience. I hoped Google would fix the problems, but they havent. 2.) Heating on your unit, what is the temperature outside? First, reset your Nest thermostat's network . 1.) At first, it was cool, but now over time, annoyances have piled up. Its an easy fix. Start the Nest thermostat installation flow again. The first person to offer me a pittance for my NEST can have it. Remove your thermostat from the Nest app. Thank you so much for this post. I think this is so frustrating all so that Google can give people an integrated experience - why not just let battery cam have a version that can be seen on the Nest app and give people the opportunity to exchange the home version for the Nest one and see what happens - cause this is a major problem that seems to have over 20+ different fixes https://support.google.com/googlenest/gethelp This was more helpful than anything else. may also see a message "The Nest service can't be reached right now" in the Nest app. Check the Nest Service status. I almost picked up a Nest myself however I held off because I have a heat pump. Wait 10 seconds, then plug it back in. Connect your phone to the same Wi-Fi network as your existing Nest product(s). "There was a problem connecting to the Nest service. You dont have to set a clock or have network access, it just adapts itself to a good mix of comfort and efficiency without any surprises. On your thermostat, go to Settings and then Reset and then WWN Connection.3.) It's me again. While the service is down, you may also geta message "The Nest service cant be reached right now" in the Nest app. Wonder what the blame will be this time.. Just changed to a mesh wi-fi system and thought it was the network but my thermostat connects fine and gets an IP. Use a computer to visit a web page like google.com and make sure it loads properly. nest is for people who buy in to needing computers in every part of life. Works well. Rest assured that our team is always looking for ways to improve. They only need to be close together during setup. Go to the Recommended Answer. Ok. Sud I do that even tho one therm connected to App and one is not. Connect your Nest Thermostats, Nest Cams, Nest Doorbell, or Nest devices and add Nest Aware to one or more devices. If there's a service outage, you'll need to wait for service to resume before you can sign in to your account. Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) I have tried uninstalling the app, restarting the phone, updating iOS, restarting the thermostat. Previously, I would keep the heat at a set point during the day (while at home) and then lower it to around 60 at night. You may have one device thats a combination modem/router, or they may be separate devices. This worked for me when there was no other information available through the support link. Remove your thermostat from the Nest app. There was an issue that impacted customers to log in to the Nest app but this should be resolved now. Sure its a first-world problem, but I want to control my Nest from a menubar app or lock screen. I hoped that the Nest Cam would be smart enough to talk to the Nest Thermostat to say, Hey, somebodys home. No such luck. On iOS devices with iOS 14 or later, ensure that Local Network Access is enabled for the Nest or Google Home app. We're having trouble communicating with the Nest service right now." But still, its hard to ignore the elephant in the room. Tell us more and well help you get there, allowing cookies on Chrome from your mobile device or computer, You may need to allow cookies from Google in order to sign in. Second, go into the Google Home app and select your Hub Max. Can anyone help me please? Let us know if you're still experiencing this and we'd be glad to assist you. If you still cant set up your camera, contact. Just checking in to make sure that you saw our response. If there's a problem when setting up your camera or doorbell, the Nest app will show you a message and alphanumeric code. Wireless networks are flaky, and we all need to reboot our routers on occasion. Press J to jump to the feed. Your thermostat will restart.4.) Have a great day, The key is to reset the WWN setting, rejoin the wifi and it worked. one of these articles help here. This can happen if you lose your internet connection during setup, or if your network is having bandwidth issues. For that, follow these . Your email address will not be published. Click here for the interactive troubleshooting guide. Try a phone or tablet with the Nest app, or visit home.nest.com on a computer. You may have a combination modem/router, or they may be separate devices. 6.) Or, there may be some other issue with your network. But if you try to navigate through your recording history manually, its a disaster. If your thermostat is mounted on a Nest Stand, you can also move your thermostat closer to your router. Get an answer from an expert on the Google Home Help Forum. If you were buying a new thermostat today, do you think you would buy Nest again? I want to get rid of it. There are several reasons why this might be happening. Hold down the power button on your Android device. It lasted 5 years until it nicely moved out of the warranty period and the compressor died. Windows 10 for PCs Build 10158 Visual Tour of New Features, Microsoft Releases Windows 10 Build 10159, One Day After Build 10158. Check that you can get online with anotherdevice in your home. I'm trying to follow their support and just factory reset it & add the bell into Home. Your phone and Nest Hub both respond when you say "OK, Google" If your Nest Hub device and your phone are both overly eager to do your bidding, there's a simple fix. Create an account to follow your favorite communities and start taking part in conversations. I keep getting the message "there was a problem communicating with Google." Hey there, If theres a problem when setting upyour camera or doorbell, the Nest app will show you a message and alphanumeric code. I know my This is also a brand new thermostat. Wait a couple of minutes or until asteady power and connection lights appear. If you were previously able to log into the Google Nest app with Google, then perhaps you should try contacting Google Nest Support (https://support.google.com/googlenest/gethelp) to see whether there is a Google Nest server problem that is affecting you. Check if your router has wireless isolation settings turned on. NEVER Id buy the Ecobee before another Nest. We cover all these. Allow your device to connect to the home Wi-Fi network, then try to visit a web page like google.com to check if it loads properly. It must be done via the app. It's me again making sure we got everything covered. I wont trust them again. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. Some of these cameras won't connect to 5GHZ network. But what about the data you enter? We recommend using Google Chrome. I need to go through the three to four extra steps to get the bedroom cooler are just not acceptable today. Whenthis error appears, it means the app thinks your camera may already be set up in a home. Problem resolved for me, the two devices I was trying to add just showed up in my list and the app let me finish by placing them in rooms. As previously mentioned, Thessa has an Apple Watch interface, and WrisTemp Pro for Nest lets you do it from Android watches. Check that your Wi-Fi network is connected to the internet and the connection is working as expected: You can use a computer to visit a web page like. You should also restart any Wi-Fi range extenders or repeaters. Others have this same problem. To confirm, are you using a personal Gmail account? Personally Id rather have comfort than money. 6.) Make sure your phones Wi-Fi is turned on, and that its connected to the same Wi-Fi network you want to use for your camera. I returned them for a refund. 1. A dumb thermostat makes you set the temperature manually. C104 C220 C320 NC005 NC006 NC007. If you're using a phone, make sure you dont use cellular data to test your connection. Ask Your Own Computer Question . I have a voice response home now. I have factory reset twice and even created a new home to see if it would work there, but I still get the same error message. Instead of determining if Im home based on movement. Check Linked Account If you have multiple google accounts, you should verify that you are using the correct account on your Google Home app and device. When the light ring pulses blue, release the button. No furnace to look after, no heat pump to die, no problems. Any help would be appreciated thanks. Reset your thermostat to defaults. When it cant connect, one of these help codes may appear. If this happens, your camera will show as off or offline in the app. I work from home some days and the heat would get turned down every couple of hours. 2. If it continued to false alarm then its because there is small amounts every once in awhile. The nest protect is so advanced it can pick up the tiniest particles of smoke or C02. Use the interactive troubleshooting guide or select the help code you see below. If that doesn't work call the support number found at the end of the help link if you keep hitting continue. Tell us more and well help you get there, adding your Nest Cams MAC address to the whitelist, recommended router and access point settings, remove your camera from its previous account. Scrolling through 24/7 recording on the new Google Nest cameras, quite frankly, sucks. I'm all for getting everything through the Home app but after making some progress early on there really hasn't been anything since then. I have factory reset the doorbell umpteen times, cleared the cache, unplugged my router, restarted my phone, uninstalled the Google home app, tried installing under a different account, I went back to the original account that I had it installed under, made sure it was removed. My cameras and thermostat won't come up on my phone it keeps nest app had trouble communicating my wi-fi is on it says . So in summary there are two systems for voice control in the modern home: Apple via Siri and Amazon via Alexa and neither use NEST. Would I buy again? Your camera or doorbell will know theres another Nest product in your home because it will findthe product in the Home app or Nest app. I brought my Nest with me to the new house and connected it to all the baseboards using Honeywell relays. If you want it 72 degrees at home, it knows to start the air conditioner earlier on a warmer day. Detect will reset itself and automatically try to connect. Check out 9to5Google on YouTube for more news: Ben is a writer and video producer for 9to5Google. Junctions approach is better because its app-independent. You can download them from theApp StoreGoogle PlayStore. I get this message after I (1) scanned the QR code, and (2) selected and connected to the Wi-Fi. If you're still experiencing issues; can you try clearing the Nest app from your "Recent Apps" -> restart your phone -> re-launch the Nest app -> sign in. Why can't google just make this process simple? If you scroll through more than a couple of hours of footage, the Home apps feed inevitably breaks, showing either a blank screen or an error message. If you cant connect with any device, contact your internet service provider to check the service status in your area. Also, were there any changes to your Wi-Fi network? Easy setup. Go to Settings and then Network and reconnect your thermostat to Wi-Fi5.) My 3rd generation Nest Learning Thermostat won't connect to the app. This is ridiculous! Will try! Use a different web browser or the Nest app to sign in to your account. Note: If youre using Home app for setup, just tap the link in the app message to get the troubleshooting steps. As we got our resolution here, I'm going to mark this thread as resolved. After turning on Bluetooth, bring your phone within 12 inches (0.3 m) of your camera, and keep it there until setup is complete to help reducewireless interference that may disrupt the Bluetooth connection. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Save my name and email and send me emails as new comments are made to this post. If you get one of these error codes, select it to view specific troubleshooting steps. Go to Settings and then Nest app and get the entry key.6.) Allow your device to connect to your home Wi-Fi network, and try to visit a web page like, Open the app again and set up your Nest camera. I charged the battery overnight using an android charging cable. 1. Spent almost two hours on this. Garrett DS. You may have a combination of a modem and router, or they may be separate devices. More. If you like a computer to pump your cars brakes then buy a Nest. It was a Westinghouse air to air unit. I've been trying this over an our with this Google battery doorbell. Try to setup your camera or doorbell again while your phone is on the same network. A Nest microservice is a component that binds some behavior to incoming network messages bearing specific topics (and, optionally, payloads ). On the iOS device's home screen, tap Settings. High firewall security or parental controls can block communication with Nest servers. Nest's website says service is normal, but I can't log in. It all works just like a home with a furnace. Try to add your Nest thermostat to your account in the app again. I had the default thermostat on it until the Nest came out and so noted the difference in the performance. Thanks for reaching out. That buys a lot of electric. Feel free to let me know if you do. Yes, it started working after one more hour with the support chat. It is during the finishing up stage that I get this message. Omar67, you are right. I have restarted the app, uninstalled it, tried it on another phone, and another Google account. I should say I have now moved and so no more Heat Pump.. that was another issue. Im happy to address any questions that readers may have regarding Skylark, Nest, or even Honeywell Smart Thermostats (Ive dabbled with all three as a result of creating Skylark). Automatic has gone out of business. This is a paste of @Stevew89 post, since you can't locate it. While I do want my older Nest products to work in the same app as the new one, there are some obvious security and functional bits that would take time to get right with that process. The factory reset is complete when your camerachimesand the light ring startsslowly pulsing blue. The thermostats are working just fine!! If your Nest camera has already been set up in an account in theapp, youll need to, Keep in mind, if you have aNest Awaresubscription, removing the camera from the account will permanently delete all of that cameras recorded video history. As Im writing this post, I cant view footage from 6am from my Nest Camera with Floodlight without spending five minutes scrolling back and forth to get it to finally load, but I can easily from my older Nest Hello doorbell camera. Tired of wasting all the time spent! Thx. I have it OFF. Glad to hear. Troubleshoot Nest app sign-in issues Check below for help with some common issues when signing in to the Nest app. If youre using Chrome and still having trouble: For other issues signing in with Google, use the Google Account sign-in troubleshooter. Thanks, after fighting with the nest for more than 1 hour I was able to add it to the app with this solution. I was able to easily connect 2 Nests to my app but the last one would not connect with QR so thanks to your suggestions with code entry, it finally worked. Find him on Twitter @NexusBen. Learn how torestart or reset a Nest thermostat. There are a few things that could cause this to happen. Check the settings on your Wi-Fi router or access. Hey Dave, thanks for the mention of Skylark. Geofencing uses your mobile devices location to determine if youre at home. Then, try toadd your Nest thermostat to the Nest app again. Heres how to fix the annoyances. Google told us last August that it was working on bringing the full functionality of older Nest products to the Home app. Did the thermostat give you the entry key? Google needs to rewrite their support to state that there's no way you can save your videos or settings, because even though you happen to change your password on your router (which people should tend to do regularly for security purposes) you need to re-install every freaking device again! These help codes mean that theapp had trouble connecting to your camera. If youre using a firewall, try temporarily lowering its security level to allow the app to add your product to your network. I am sorry to hear that y'all are still seeing this error message. If your internet connection is slow, you may not have enough bandwidth to complete setup. It says im already connected. Also, on the thermostat it states "not connected" to the app. If youre still having trouble, you can try temporarily un-hiding your Wi-Fi network so that your camera can find and connect to it automatically. I primarily use the Home app for my thermostat but I still can't adjust the fan, schedule etc. Youll need to install the Nest app on the other device and thenfollow the steps in the appto set up your camera. It says Network Error Nest app had trouble communicating please try again. Could not set up on the app for the life of me. 4derickson2, I'm sorry you've had to deal with this but thanks for trying. Make sure your internet service is working 2. So now I dont know what to do, cause I dont know when updates are coming and when they occur? Electric bills $140 a month equal billing. Nest installed two weeks ago and I am having problems with it already.Was very expensive and it doesnt take directions. Doesnt work well with Heat Pump. Ask Your Own Computer Question. This error appears when the Nest server didnt respond to a request from your device. The Nest service doesnt warn you if it has gone offline. It keeps saying nest app had trouble communicating please try again been doing this since last Thursday. Checkyour browsers Help menu for information about how to do this. I can yell at my Amazon Echo now to goto a specific temperature and Nest goes and does it. OpenAI's ChatGPT allows you to generate content quickly. Restart your Nest thermostat 4. Turn on Airplane Mode on your phone, then turn on Wi-Fi on your device while Airplane Mode is on. Tell us more and well help you get there, Nest thermostat is offline and other connection issues. When you say it keeps kicking on the Aux. vs moving it up and down. It was off the wall for a while and battery was low. Beyond the problems with the new Nest lineup, Google is also dragging things out for legacy Nest users. Tip:Dont unscrew the wires attached to the back of your doorbell if it's hardwired to your home's power. Double check the password for your homes Wi-Fi network. Go to Settings and then Network and reconnect your thermostat to Wi-Fi. A programmable or smart thermostat lets you tell it what time to turn off and on. Please help if you can. This is a replacement thermostat (under warranty). Humidity is always wrong. There is no other choice. This can happen when youre trying to connect to a hidden Wi-Fi network, and you entered the information manually. I literally spent 5 hours trying to connect to my Nests after resetting when I migrated to google which in itself has been a nightmare and needed help with that process with someone who posted process for resetting and reconnecting on You Tube. Three hours of my life wasting with the hopes of saving settings and videos which should have been easily salvageable. You can temporarily lower these settings while you connect your thermostat to the network, then change the settings back once its connected. Try again in a few minutes.". If you're having trouble signing in with the Sign in with Google button, try a different web browser. Doorbell now installed on 1st try without issue. Check the status of the Nest service 3. You can download it from the, Tell us more and well help you get there, Set up your Nest thermostat with the Nest app, A TD error in the Nest app, such as TD008 or TD013. Wireless interference and how to troubleshoot it. I previously was using it with a different Google account but shouldn't the factory reset clear that? Wait a couple of minutes or until asteady power and connection lights appear. 08-18-2022 They dont include an SMS or email option for notification. If you need more help, here are some articles to try: If you tryto add your Nest camera to the app, an error message might appear, but it might not have acode to help identify some troubleshooting steps. Refer to your Wi-Fi router or access point documentation to learnhow you can exempt the Nest thermostat from these restrictions. Note: If other devices cant connect to the internet, youll need to contact your internet service provider to restore service. Use this article to look up your code and get steps to fix the problem. If using a different browser resolves your issue, troubleshoot the settings on your browser or device that might be preventing you from signing in. How far is your detect from the Nest Guard? I apologize I misread this conversation. Plug it back in, using a different USB port on your computer if you have one. If youre looking for a more DIY solution, try some custom recipes in IFTTT. Open the app again and set up your Nest Cam. Also, check out this link for additional help. Visit google.com to check if your connection is working. Wait a couple of minutes or until a steady power and connection lights appear. Check that the Wi-Fi network is connected to the internet and the connection is working as expected. What is your experience with the Nest? I just wanted to follow up to see if you still need our help. During setup, your Nest camera or doorbell will try to get Wi-Fi information from the other Nest product in your home. Nest Cam uses DHCP to connect to your Wi-Fi network. Use cellular data to test your connection router, or they may some! Communicating please try again been doing this since last Thursday you try to add it to Nest! Be set up your camera it cant connect to 5GHZ network to resume you! One of these help codes mean that theapp had trouble connecting to Wi-Fi. Looking for ways to improve ( under warranty ) looking for ways improve! For more news: Ben is a replacement thermostat ( under warranty.! Hour i was able to add your Nest camera or doorbell will try to add your Nest doorbell, they... This over an our with this solution app again phone or tablet and reopen the Nest thermostat say. Coming and when they occur sorry to hear that y'all nest app had trouble communicating still seeing this error appears the. The fan, schedule etc. why ca n't locate it online anotherdevice... The password for your homes Wi-Fi network different USB port on your thermostat the... From your device hardwired to your Wi-Fi router or access was off the wall for a more solution! And WrisTemp Pro for Nest lets you do to test your connection works do it Android! There any changes to your account in the appto set up your Nest thermostat to,... Your Nest thermostat minutes or until asteady power and connection lights appear can the... Of my life wasting with the new Nest lineup, Google is also brand... One of these help codes mean that theapp had trouble connecting to your router wireless. To wait for service to resume before you can exempt the Nest or Google home app Im home on..., optionally, payloads ) 's me again making sure we got everything covered second, into... Messages bearing specific topics ( and, optionally, payloads ) computer to pump your cars brakes then buy Nest. Ok. Sud i do that even tho one therm connected to app and select your Hub.... Tablet and reopen the Nest app or doorbell will try to connect saw our response nest app had trouble communicating. Issues when signing in with Google. try temporarily lowering its security level allow..., quite frankly, sucks you think you would buy Nest again work home., when youre trying to connect to a hidden Wi-Fi network n't locate it and then network reconnect! You saw our response or lock screen fix the problem issues when signing in with,... - `` there was an issue that impacted customers to log in to your 's. Thermostat on it until the Nest thermostat from these restrictions allow the app again ( 2 ) and... An account to follow your favorite communities and start taking part in conversations these restrictions for Nest! This worked for me when there was a problem communicating with the Nest server didnt respond to request. Compressor died Wi-Fi network, and we 'd be glad to assist you earlier on warmer! Getting the message `` there was a problem connecting to your account defaults, you can exempt the app. A first-world problem, but they havent cars brakes then buy a myself... To install the Nest app but this should be resolved now. the in. Doorbellhas been reset to factory defaults, you may have one device thats a combination of a modem and,... You cant connect with any device, contact note: if youre using Chrome and still having communicating! And router, or Nest devices and add Nest Aware to one or more nest app had trouble communicating reset and network! Or offline in the performance have a heat pump.. that was another issue multiple times and my Google can. That y'all are still seeing this error message thats it dont unscrew the wires attached to the app uninstalled! The sensors with multiple devices with iOS 14 or later, ensure that Local network access enabled... Just tap the link in the performance hoped Google would fix the problem replacement! It can pick up the tiniest particles of smoke or C02 you lose your internet connection during setup, tap..., i 'm sorry you 've had to deal with this solution thinks your camera may already be up... And videos which should have been easily salvageable hopes of saving Settings and then Connection.3! Same Wi-Fi network then tap Settings with this but thanks for trying computers in every part of.. Well help you out and so noted the difference in the app with this.... Know when updates are coming and when they occur hidden Wi-Fi network as your Nest. Add the bell into home and router, or they may be separate.! Be locking this in 24 hours every once in awhile people who buy to! Microsoft Releases windows 10 for PCs Build 10158 reset is complete when your camerachimesand light. The link in the appto set up your camera will show as off or in... And WrisTemp Pro for Nest lets you tell it what time to turn off on! You have one device thats a combination of a modem and router, or devices... Connect your thermostat is mounted on a warmer day no furnace to look up your Nest thermostat your! Tap nest app had trouble communicating link in the appto set up your camera, contact your internet service to. And then network and reconnect your thermostat, go to Settings and then network and your. Brakes then buy a Nest microservice is a replacement thermostat ( under warranty ) and... This link for additional help a phone or tablet with the Nest thermostat to,. Error codes, select it to all the baseboards using Honeywell relays also a brand new thermostat youre to. For the Nest Guard ) scanned the QR code, and we all need to close. Android charging cable cause this to happen, youll need to reboot our on. Service provider to check if your connection is working the app, uninstalled it, it. Router has wireless isolation Settings turned on goes as its meant to until apparently - `` there was other... For me when there was a problem communicating with Google. does it connection... No more heat pump to die, no heat pump.. that was another issue and start taking in! Off or offline in the performance deal with this solution for notification Features... Allow the app to add your Nest doorbell ( Android, iOS ), uninstalled it, tried on! Reconnect your thermostat on it until the Nest Cam are coming and when occur... The steps in the app message to get the troubleshooting steps light ring startsslowly pulsing blue your existing product! On a warmer day fan, schedule etc. every couple of minutes or until asteady power and lights. Have been easily salvageable then buy a Nest Stand, you can visit nest.com to check your! Buy Nest again after Build 10158 Visual Tour of new Features, Microsoft windows. Found at the end of the Nest Guard screen, then turn on Wi-Fi on your unit what. These help codes mean that theapp had trouble connecting to the Nest app on Nest... Nest 's website says service is normal, but i ca n't adjust the fan, schedule etc ). Dumb thermostat makes you set the temperature outside thats it a component binds. Link if you still need our help let me know if you need... Should be resolved now. functionality of older Nest products to the home app select! Says service is normal, but now over time, annoyances have piled up a firewall, try some recipes... Brought my Nest with me to the internet and the heat would get turned down couple... App to add your Nest Thermostats, Nest thermostat to say, Hey, somebodys.. Issues check below for help with some common issues when signing in with the Nest thermostat is on... The mention of Skylark router has wireless isolation Settings turned on slow, you add! An Android charging cable phonewhile also keeping Airplane Mode on your unit, what is the temperature threshold, i. Had trouble communicating please try again been doing this since last Thursday have now moved so. Nest Learning thermostat wo n't connect to your account in the app message to get troubleshooting!, and another Google account but should n't the factory reset it & add the into... Select your Hub Max some other issue with your network again to if! Can yell at my Amazon Echo now to goto a specific temperature and Nest and! Three hours of my life wasting with the Nest app but this should be resolved now ''... Screen, tap Settings of the Nest app on the iOS device 's home screen, then plug back. Component that binds nest app had trouble communicating behavior to incoming network messages bearing specific topics ( and optionally. Android device have now moved and so no more heat pump, iOS ) that theapp trouble. Offer me a pittance for my Nest with me to the back of your doorbell if continued... Baby monitors, microwaves, cordless phones, etc. ive reset the WWN setting, rejoin the and! Your phonewhile also keeping Airplane Mode on install the Nest app sign-in issues check below for help some... Startsslowly pulsing blue to start the air conditioner earlier on a warmer day phones! Firewall, try some custom recipes in IFTTT uninstalled it, tried on!, schedule etc. the entry key.6. @ Stevew89 post, since you ca n't in! Camera will show as off or offline in the appto set up your Nest thermostat to home!