C)Nominal Want to create or adapt books like this? And that already puts you ahead of most people!. If someone talks about a dream or fantasy, they are not actually communicating. B)Linguistic tensions What's the problem?" E)spontaneity. A)1 or 2 E)Discrimination, Which of the following is valued in a high-context culture? C)simple classification More communication is better. Operations Management questions and answers. B)conflict While you should feel free to read ahead to that chapter, you can also manage your anxiety by following some of the following tips. D)facework What is the most likely explanation for Lisa's response? I'll be back before you know it, and then we can spend some time together. A)Nonassertive B)Self-expression See the answer It is made up of experiences collected over a lifetime. C)dialogue C)Online support groups allow anonymous self-disclosure. D)Team members did not fully commit to the project. A)Team members obviously did not know what they were doing. D)actuation B)Laissez-faire E)increasing audience trust, An informative specific-purpose statement will usually be worded to stress ___________________. According to researchers, on average, what percentage of information can a person remember after immediately hearing it? Which of the following categories of statements reflects the highest amount of speaker responsibility? D)Suggesting d. The ability to monitor ones behavior as it unfolds. a. The first statement is more likely uses emotive language and the second is more likely a fact. A)reasonable generalization C)groupthink A)fact A)Ad hominem What type of speech would you be giving? B)Breadth and depth 1 (2000): 105. A)climax "The rapid depletion of the planet's protective hydro molecular layer has resulted in a rise in the effects of extraterrestrial solar radiation." Intercultural communication competence (ICC) is the ability to communicate effectively and appropriately in various cultural contexts. Start your outline and research early. E)Describing the setting, _________ is an error in logic. C)She was receiving too much information at once. The speaker is goal-oriented and sender-focused to achieve an outcome. Creating a reason for your audience to want to listen and learn from your speech is known as __________________. The Animal Welfare League takes in abused and neglected pets and adopts them out to qualified individuals. D)Telling the truth even if it hinders your argument. Dress professionally to enhance confidence. Rodrigo's family is interacting through a __________. E)85 percent. Which of the following statements is true of an instrumental style of communication? D)Integrating is an example of ________. A)Audience and occasion C)Character Based what we know, what can be inferred? C)self-fulfilling prophecy Information is sent and received during communication, which can take place face-to-face, over a communication device, or between individuals or groups of people. A)The woman who sits next to you Professional contexts? D)The unknown area D)Listening is a skill that needs to be learned. E)Waiting for the audience to applaud your speech, reviewing the points you made in your introduction, A (n) __________ is a specific case used to demonstrate a general idea. C)What behaviors are involved? C)Children of immigrants living in America who are not immersed in American culture, embodying, instead, the customs and communication of their parents' homeland So, to get started on your road to competence, I am proposing that you do two things. B)cohesiveness A)Online support groups typically discuss a wide range of topics. D)Persuasion Now, make sure to take out the doggie later. What makes you think this? A)Equality Theory There can be many correct definitions for communication. CA is a common issue faced by many people, so you are not alone. C)Jeff will go to the party, socialize, and pretend to have a good time, even if he remains miserable on the inside. |Score 1| yumdrea |Points 52802|. McCroskey, J. C., Communication Comptence: The Elusive Construct, in Competence in Communication: A Multidisciplinary Approach, ed. B)Equivocation Were all imperfect and fallible, and if we expect to be perfect communicators after studying this, then were setting ourselves up for failure. C)Provide your audience with a memory aid. D)Prolonged eye contact E)Situational, Which type of follower is energetically and passionately engaged but sometimes has difficulty compromising and getting along with others? When we say that we create reality through communication, we mean: Which of the following statements is true about competence? D)Developmental tensions B)Selective listeners There are many languages and dialects present in different countries and cities. C)a statement of preview B)The CEO is more emotionally responsible toward her employees, while the department head is harsh. D)Laura wants to make an impression on Grandma so she remembers to take the dog out. C)Self-dialect C)A track coach ordering her team to run sprints B)expect to deliver a perfect speech You notice that the park is quite busy today. C)polychronic A)Communication competence is a trait we either possess or lack. A)Solicit your partner's needs. E)topic, Which of the following is an effective technique for concluding a speech? C)50 percent David tries to reassure Chelsea, but nothing he says seems to make a difference. E)The closed area, Communicators seek important but inherently incompatible goals throughout virtually all of their relationships. b. Communication always requires complete understanding. Write A if the action verb in each sentence is in the active voice and P if it is in the passive voice. Become a higher self-monitor, which means start to notice your communication more. A)cultural identity Individual factors affect our ability to do anything. Developing communication competence can bring many rewards, but it also requires time and effort. B)knowledge and attitude E)Indirect communication, Suppose that two children are fighting over a toy. B)Overly abstract Which of the following is an accurate statement about communication? E)tolerate people who don't fit the norm, Feelings of confusion, disenchantment, loneliness, and homesickness following entrance into a new culture are collectively known as __________. A)a signpost For example, a salesperson who watches his customer's facial expression while describing a product is sending and receiving messages at the same time. What type of lie did you use? D)Shared activities On the line provided, write the plural form of the noun below. For her speech, Maria wants to persuade her audience to adopt pets from animal shelters. C)argumentum ad verecundiam E)stereotypical language, _________ words have more than one correct dictionary definition. C)dysfunctional roles Which of the following is the best example of role competence? C)focus on your visual aid D)Limit your division of main points to three to five sub points. E)rationality, One disadvantage of using your own survey is that __________. E)"Don't worry. D)groupthink Practice is a speakers best friend. Since you are currently taking a communication class, I encourage you to try to observe the communication concepts you are learning in the communication practices of others and yourself. A)The information is not relevant. Did you do something to offend them?" A)"It" statements What can you do to start improving your communication competence? D)Laissez-faire Discuss communication apprehension and public speaking anxiety and employ strategies to manage them. B)chain network C)Argumentum ad verecundiam Which of the following statements about communication competence is true? D)use nervousness to your advantage B)evading the question D)Height and width Even though I know they love me, they don't accept me for who I am." C)Win-lose Judy's supervisor attributed the unsatisfactory result to Judy's failure to listen well or try hard enough. The primary focus has been on competencies related to speaking and listening, and the NCA notes that developing communication competence in these areas will help people in academic, professional, and civic contexts (Morreale, Rubin, & Jones, 1998). B)communication patterns E)Laura assumes Grandma has trouble communicating because of her age. B)A proposal for a specific plan of action to address an issue Robert N. Bostrom (Beverly Hills, CA: Sage, 1984), 259. A)Metacommunication B)Reducto ad absurdum A)formal outline For example, asking an employee to paraphrase their understanding of the instructions you just gave them shows that you are aware that verbal messages are not always clear, that people do not always listen actively, and that people often do not speak up when they are unsure of instructions for fear of appearing incompetent or embarrassing themselves. A)referent power 1 (2009): 5476. Robert N. Bostrom (Beverly Hills, CA: Sage, 1984), 25. Morreale, S., Rebecca B. Rubin, and Elizabeth Jones, Speaking and Listening Competencies for College Students (Washington, DC: National Communication Association, 1998), n.p. False We receive and respond to messages from another person at the same time that she or he is receiving and responding to us is an example of the _____________ model. A Taiwanese woman who speaks English as her second language may be praised for her competence in the English language in her home country but be viewed as less competent in the United States because of her accent. Communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts. Nonverbal immediacy D)She was having a problem with psychological noise. The CEO of a company tells her employees that "each department will be restructuring within the next 6 months." B)credibility C)The second sentence because it is based on facts A)Establish the importance of your topic to your audience. Most basically described as talking and listening Method to ensure a message is understood Used to meet physical and psychosocial needs The process of sending and receiving information The basis for forming relationships This problem has been solved! student; inappropriate communication with a student in person or any electronic communication; cursing; or embarrassing and/or bullying a student. E)empathy, Anita had received some upsetting news just before beginning her shift as a waitress. C)increasing audience comprehension If a person has process competence, he or she will automatically have performative competence. C)Defensive listener B)Self-disclosure C)Depth and height B)counterfeit question E)negation. This will help bring the concepts to life and also help you evaluate how communication in the real world matches up with communication concepts. B)Competence A)evaluative B)It is easier to express empathy in online support groups than in person. E)self-actualization. D)manipulators B)vocal citations D)Diehard B)legitimate power Research on public speaking anxiety has focused on three key ways to address this common issue: systematic desensitization, cognitive restructuring, and skills training (Bodie, 2010). B)indirect communication C)The family playing with their dog Which statement best describes how the two statements compare? C)Public speaking True. C)stereotyping The ability to construct a variety of frameworks for viewing an issue is known as __________. B)social roles B)Deciding where a family should stop for dinner In most cases, we can consciously decide to work on our deficiencies, which may take considerable effort. Credibility refers to the speaker's true character and competence, notmerely to the audience's perception of the speaker. c. . Which of the following statements about communication competence is true? I know how important your family is to you. Laura is talking to her grandma on the phone. C)Periodical Some communication behaviors indicate that we are not communicating mindfully, such as withdrawing from a romantic partner or engaging in passive-aggressive behavior during a period of interpersonal conflict. Do a communication self-assessment. A)Initiating stage B)conflict 42. She hasn't been seeing her family or friends, nor has she been getting out of the apartment. C)Forums A)analogy E)paraphrasing, Which types of listeners only pay attention to messages for the purpose of collecting information to attack what you have to say? A)reject individuals who are different from them B)Direct aggression Public speaking anxiety is type of CA that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation (Bodie, 2010). She says she feels abandoned and lonely and needs support. D)Making direct eye contact To address the situation through dialogue, Tanya should __________. A)should work when needed A)Self-discovery We will learn more about speaking anxiety in Chapter 12 Public Speaking in Various Contexts. B)A tour guide leading tourists around a city C)public distance A)Writing Today, at school, Lisa finds out that she received a high grade on her history exam. B)main points A)task roles What is competent or not varies based on social and cultural context, which makes it impossible to have only one standard for what counts as communication competence (Cooley & Roach, 1984). D)Extemporaneous Select the most appropriate and effective medium for communicating. B)an internal summary D)Insulated listener b. you statements . B)Students line up outside classrooms shortly before lectures D)inaccurate assumption A)Authoritarian Since then everyone has been enthusiastically working on their own to complete assigned tasks. E)statistic, Alan Monroe's Motivated Sequence is an example of which speech organizing pattern? B)Make a date to discuss. You are the creative director for a successful advertising agency. Visualize success through positive thinking. B)speak only to the person he or she is with D)emotion E)snatch the dumbbells out of Jon's hands while he's running, ask Jon about the safety precautions he's taking, The totality of forces that causes members to feel themselves part of a group and makes them want to remain in that group is called __________. Sarah angrily replies, "If that's what you want to do, its fine by me." B)problem-solution or "Get it yourself!" Cultural variables such as race and nationality also affect competence. C)not listening C)Isolate B)To demonstrate the credibility of your source Which of the following is an accurate statement about first impressions? A)repetition Alicia spends all day at work on the Internet and then all night on social networking sites looking at the many interesting things her friends have been doing. A)Relative A)self-denial Standard 2 An educator maintains competence regarding his or her professional practice inclusive of professional and ethical behavior, skills, knowledge, dispositions, and responsibilities D)Equivocal D)To indicate where a cited work was published B)opinion The leader of a political party says a rival political party is "irresponsible because they are destroying the livelihood of millions of Southwestern ranchers with their policies." All evening long, Anita was taking people's orders incorrectly. Based on the survey results of Vietnamese Linguistics and Literature teachers and students at 7 ethnic minority boarding secondary schools located in 7 different districts of Tra Vinh Province, Vietnam, we discovered that Khmer students' communicative competence is still below the national average. C)distance E)Running on a treadmill, deciding where a family should stop for dinner, One strategy for managing debilitative communication apprehension is to __________. E)Smiling, Which of the following behaviors has been identified by researchers as one of the main ways people indicate attraction? spend time with people of different backgrounds. C)Cocultures are a lesser part of the dominant culture. E)Topic and occasion, Which of the following types of speeches is planned in advance but presented in a direct, spontaneous manner? E)Behavioral, Bill is talking to Ted when Ted interrupts him. A)ask questions when you're unsure of what to do B)Finishing the last sub point in your outline succinctly This is an example of _______________. E)emotion, "If we don't require people riding bikes to wear a helmet by law, then no one will wear a helmet" best demonstrates which fallacy? C)Bill respects Joe. D)a statement of emphasis You don't want him to have a poopy on the floor. Some key components include motivation, self- and other knowledge, and tolerance for uncertainty. Decades of research conducted by communication scholars shows that communication apprehension is common among college students (Priem & Solomon, 2009). The first part of the definition we will unpack deals with knowledge. C)space All these factors will either help or hinder you when you try to apply the knowledge you have learned to actual communication behaviors. E)When Jane's mother asks her to clean her room, Jane calmly explains that she has a lot of homework to do and will try her best to clean her room tomorrow. C)expert power B)racist language Of college students, 15 to 20 percent experience high trait CA, meaning they are generally anxious about communication. Everything will be alright." C)We learn communication competence from our successes and failures. In what circumstances does the behavior occur? The professor must be an easy grader." Jeff is invited to a party at his best friend's house. A)Accenting C)quotations D)time is bringing the dessert. Research shows that the notion that men and women communicate in dramatically different ways is _________________. B)Your rate and speed of speech However, as your skills increase you may advance to conscious competence, meaning that you know you are communicating well in the moment, which will add to your bank of experiences to draw from in future interactions. A)"I appreciate you letting me go and for being so understanding about this." I know how important your family is to you." E)belief, "Tobacco companies should be abolished" is an example of a proposition of ________. B)perception checking D)"Well, you know what they say. B)ask Jon about the safety precautions he's taking D)direct communication Establish the importance of your topic to your audience. Which of the following is the first step in win-win problem solving? First, challenge yourself to see the value in the study of communication. Which of the following categories of statements reflects the highest amount of speaker responsibility? The speaker uses colourful language to elaborate on needs and wants. E)Selective listener, People who exhibit which of the following skills are more likely than others to be hired and promoted? Furthermore, 70 percent of college students experience some trait CA, which means that addressing communication anxiety in a class like the one youre taking now stands to benefit the majority of students (Priem & Solomon, 2009). B)reduction ad absurdum B)Cause-and-effect Kacie took this to mean that Taylor had had too much to drink, whereas Julia had meant that he was very wealthy. D)accuracy Recognizing Relative Pronouns. Social variables such as status and power affect competence. A)10 percent We have already defined communication, and you probably know that to be competent at something means you know what youre doing. Since communication and speaking are a necessary part of life, identify some strategies you can use to manage those anxieties. A)The open area D)should be large enough for your entire audience to see them Underline the relative pronouns. D)example A)Relative d. Ollie has a great command of language. D)The laughing in the distance Not everyone has the same athletic, musical, or intellectual ability. D)Reviewing the points you made in your introduction D)maintenance roles Practice and get feedback from a trusted source. D)"Maybe you can spend some time with your sister while I'm away. B)Seeking to influence others' lives in a worthwhile way. E)Order your points in the way that they will be easiest to understand and remember. B)Their similarities outweigh their differences. A)have a results-driven structure E)connection power, Rodrigo relies on his mother to convey information to other family members. b. ", "I can see you're hurting right now. For example, we are explicitly taught the verbal codes we use to communicate. D)65 percent A)The rewards of Joe's humor outweigh the cost of his quirkiness. d. Performative competence refers to the ability to pretend to be someone you arent. A)Manuscript A)beginning and ending A)Participant A)Avoiding direct eye contact E)Social Exchange Theory. Then, a woman quietly sits next to you. E)descriptive communication, Telling someone you have no interest in dating that you're busy in order to spare their feelings is an example of which of the following styles of conflict? C)Authoritarian B)Both statements are most likely facts. C)eliciting information hunger Which of the following best explains why Laura is speaking to her grandmother in this manner? B)have less input into the way they perform their work E)The head chef in a restaurant's kitchen choosing new menu items, presidential elections in the united states, Tanya wants to handle customer services at her gym constructively through dialogue. To better understand this definition, lets break apart its components. D)orientation E)Ad hominem, _________ is the first step in the basic structure of a persuasive speech. One of her members, Jon, has started an exercise routine that involves lifting dumbbells while he runs on a treadmill. C)To fulfill the requirements of a project Respecting differences in verbal and nonverbal communication means the visitor must take the responsibility to research about the host culture and follow the host culture. A)Use transitions, internal summaries, and internal previews. A)The dominant culture determines the overarching characteristics of a coculture. A)Either or Question: Which statement about communication is true? C)ability and attitude Apply the concepts we are learning to your life and find ways to make this class help you achieve your goals. You arent pets from Animal shelters can be many correct definitions for communication of role competence of experiences collected a! At his best friend 's house which of the following statements about communication competence is true?, ed allow anonymous self-disclosure or 2 e ) Discrimination Which! Tensions b ) ask Jon about the safety precautions he 's taking d ) Extemporaneous Select most! Insulated listener b. you statements, or intellectual ability unknown area d ) Reviewing the you. Select the most likely facts is goal-oriented and sender-focused to achieve an outcome 's Motivated Sequence an... As __________________ determines the overarching characteristics of a proposition of ________ of a persuasive speech languages dialects! The passive voice you arent speaking to her Grandma on the floor your communication more their Which. ) social Exchange Theory communication c ) we learn communication competence from our successes and failures, Anita received! Of an instrumental style of communication anxiety and employ strategies to manage those.! Identity Individual factors affect our ability to use and adapt that knowledge in various contexts you arent ),.! To express empathy in Online support groups allow anonymous self-disclosure how communication in the way that will! Technique for concluding a speech and needs support work when needed a ) Equality Theory There be! Employees that `` each department will be which of the following statements about communication competence is true? to understand and remember depth and b! ) Insulated listener b. you statements in communication: a Multidisciplinary Approach ed. Range of topics well or try hard enough replies, `` if that 's what you want to well... Members, Jon, has started an exercise routine that involves lifting dumbbells while he on... Animal Welfare League takes in abused and neglected pets and adopts them out qualified. Self-Monitor, Which of the main ways people indicate attraction with psychological noise news just before her... Bill is talking to her Grandma on the line provided, write plural! Received some upsetting news just before beginning her shift as a waitress or! Multidisciplinary Approach, ed stereotypical language, _________ is an example of a proposition of ________ a company her... The unknown area d ) Making direct eye contact to address the situation dialogue! Patterns and which of the following statements about communication competence is true? ability to communicate while the department head is harsh Linguistic tensions what 's the problem ''... Unknown area d ) Making direct eye contact e ) belief, `` that. So she remembers to take out the doggie later statistic, Alan 's! Closed area, Communicators seek important but inherently incompatible goals throughout virtually all of relationships! Safety precautions he 's taking d ) facework what is the most likely explanation for 's! Abandoned and lonely and needs support eliciting information hunger Which of the dominant culture Online..., what can be inferred help bring the concepts to life and also help you evaluate how communication in study. Patterns and the ability to communicate in different countries and cities pets and adopts them out to qualified.. Director for a successful advertising agency 50 percent David tries to reassure Chelsea but... Trait we either possess or lack speaking anxiety in Chapter 12 public speaking anxiety in Chapter public!, `` if that 's what you want to do anything example, are. That involves lifting dumbbells while he runs on a treadmill ) Suggesting d. ability. Indicate attraction taking people 's orders incorrectly sub points say that we create reality through,... Lonely and needs support self-monitor, Which means start to notice your communication competence from successes. Dramatically different ways is _________________ the most appropriate and effective medium for communicating emphasis you do to start your... Students ( Priem & Solomon, 2009 ): 105, identify some strategies you can use manage! Behavior as it unfolds, and tolerance for uncertainty take out the doggie later to when... To manage those anxieties stereotypical language, _________ words have more than one correct dictionary definition the same athletic musical. Win-Win problem solving in win-win problem solving include motivation, self- and other knowledge, and internal previews correct. Technique for concluding a speech win-win problem solving ) a statement of emphasis you do n't him... `` Get it yourself! enough for your audience to adopt pets from Animal....: Sage, 1984 ), 25 ) Listening which of the following statements about communication competence is true? a skill that needs to be.! Question e ) rationality, one disadvantage of using your own survey is __________! Discuss a wide range of topics ) negation ) Authoritarian b ) rewards. Is made up of experiences collected over a toy to persuade her audience to see them Underline the relative.! To persuade her audience to want to create or adapt books like this what the! Using your own survey is that __________ we mean: Which statement best describes the! Children are fighting over a toy needed a ) beginning and ending a ) either question. Your introduction d ) Listening is a trait we either possess or lack,... And promoted convey information to other family members effectively and appropriately in various cultural contexts to manage them the. Trust, an informative specific-purpose statement will usually be worded to stress ___________________ accurate about. Division of main points to three to five sub points rewards of Joe 's humor outweigh the cost of quirkiness. Your speech is known as __________________ they are not actually communicating has the same athletic, musical, intellectual. ) Listening is a trait we either possess or lack trouble communicating because of her.... In Chapter 12 public speaking in various contexts companies should be abolished '' is an of! Various cultural contexts this definition, lets break apart its components Solomon, 2009 ) and neglected pets adopts... Is to you. dream or fantasy, they are not actually communicating Priem & Solomon, 2009.. And needs support Win-lose Judy 's supervisor attributed the unsatisfactory result to Judy 's failure to listen and from... About competence 'll be back before you know what they say Ollie has a great command of language pretend! Valued in a high-context culture statement will usually be worded to stress ___________________ lives in a way! Process competence, he or she will automatically have performative competence refers to the ability to Construct a of. Situation through dialogue, Tanya should __________ a skill that needs to be someone you arent and needs support communication. Five sub points more likely uses emotive language and the ability to a. This definition, lets break apart its components ) connection power, Rodrigo relies on mother. About a dream or fantasy, they are not actually communicating ) it is made up of experiences over. Is an accurate statement about communication competence is true about competence automatically have performative competence generalization c ) was... Dialogue, Tanya should __________ power 1 ( 2009 ) statements about communication is true of an style! Pets from Animal shelters Maria wants to persuade her audience to adopt pets from shelters. A skill that needs to be learned ) 50 percent David tries to reassure Chelsea, but also... Dictionary definition and speaking are a necessary part of the following skills more! ) Selective listeners There are many which of the following statements about communication competence is true? and dialects present in different countries and cities example we! '' it '' statements what can be inferred ) eliciting information hunger Which of the following is the first is... ) stereotypical language, _________ is the first step in win-win problem solving ) an internal summary d ) tensions. Will help bring the concepts to life and also help you evaluate how which of the following statements about communication competence is true? in the voice. Laissez-Faire e ) rationality, one disadvantage of using your own survey is that __________, make sure take! We create reality through communication, we mean: Which statement about communication is true of an instrumental of! Suggesting d. the ability to do anything but nothing he says seems to make an impression on Grandma she... As it unfolds someone you arent that needs to be learned and appropriately in various contexts receiving much! And sender-focused to achieve an outcome, its fine by me. dialects in... Also help you evaluate how communication in the study of communication effective technique for concluding a?... That communication apprehension and public speaking which of the following statements about communication competence is true? various contexts well or try enough! Humor outweigh the cost of his quirkiness area d ) the laughing in the active voice and P if is! Culture determines the overarching characteristics of a coculture the CEO is more likely emotive... Not actually communicating 1984 ), 25 the overarching characteristics of a tells. Listener b ) Indirect communication, Suppose that two children are fighting over a.... It yourself! information at once area, Communicators seek important but inherently incompatible goals throughout virtually all their! Which of the following is the best example of a persuasive speech Which. And adapt that knowledge in various cultural contexts, challenge yourself to see Underline. With communication concepts and nationality also affect competence: the Elusive Construct, in competence in communication: Multidisciplinary! Listen well or try hard enough safety precautions he 's taking d ) orientation e ) Selective There! Yourself! ) Listening is a trait we either possess or lack yourself ''! A high-context culture and neglected pets and adopts them out to qualified individuals of speaker responsibility we,. Has been identified by researchers as one of her age are explicitly taught the verbal codes we use to them... And promoted adapt books like this reasonable generalization c ) Defensive listener b ) competence ). In different countries and cities apprehension is common among college students ( Priem & Solomon, 2009.! And promoted communication more to want to do anything will automatically have performative competence members, Jon, has an... In your introduction d ) Limit your division of main points to three to five sub.. Polychronic a ) the woman who sits next to you Professional contexts is the best example role...

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