Locations. They have horrible customer service and I have read reviews I don't understand how are they still standing as a business. Easily . Saturday 7:00 am - 3:00 pm (CST), 2500 Regent Blvd Union Supply Direct provides up-to-the-minute reports on any schedule showing complete details of the financial performance and projections for your seasonal or ongoing package programs customized according to your requirements. Every time I call they apologize, tell me they don't know why it was not done and tell me it's on its way it will be there in 4-6 weeks to be patient and until this day nothing. and called back the next day (1/11/2023). She explained that a $35 restocking fee had been charged. Rene could not give us a time frame on when to expect a decision on our claim. Today Union Supply Group offers more than 12,000 items in secure, correctional-appropriate designs and packaging to meet the safety and security needs of the correctional industry. Due to the volume of complaints filed against this business, BBB only publishes the details for 25% of the total complaints filed. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We apologize for any inconvenience. Dallas, TX 75261-9059, Customer Service Hours of Operation | Privacy Policy|Terms of Use. Providing commissary products to federal, state and county facilities. These programs are ongoing throughout the year and usually allow both inmate and family and friends to purchase. United States. Hay said Union Supply provides bulk commissary items for resale and full commissary and package program services to correctional facilities nationwide at the local, state and federal level. Union Supply Commissary Solutions, Inc, Forrest Fabrics, Inc and other three businesses listed there. BBB Business Profiles are subject to change at any time. 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. if the company chooses to hide the private information on their profile from the general public. Religious Items ProgramUnion Supply Direct offers an entire catalog of religious and devotional items so that all offenders can be served by one vendor with a completely secure, transparent distribution system. Search by partial Inmate ID or partial First Name or partial Last Name. BBB Business Profiles may not be reproduced for sales or promotional purposes. links into your browser: Based On Your Shopping Cart. The order was for $281.77 I was told that they had no way to do this they told me to talk with the prison, the prison said get the information for the company. Utilize our advanced search form to filter the search results by Company Name, City, State, Postal Code, When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Correctional Facilities Providing commissary products to federal, state and county facilities. Music ProgramsChoose from our custom CD program or standard CDs. Monday thru Friday: 6:00 am - 10:00 pm (CST) Responsible for Business Development and implementation of key strategies in accordance with the goals of Union Supply Group. In Jan. 21st, I paid for a package from Union Supply Direct, the package was for an inmate. We did not receive the $35 credit. Everytime I'm told it will take 10 business. Order your package by phone toll free at (866)404-8989. institute for Men. On 12/12/2022 my brother notified us that he was being transferred to another facility. See insights on Union Supply including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Union Supply provides food, apparel, footwear, electronics, and personal-care products to State, Federal and County correctional institutions nationwide. It is now 10/11/2022, I have not received the refund of 110.85. This site is protected by reCAPTCHA and the Google. This is a multi-location business. Our cutting-edge products include electronics in clear plastic cases and rugged work boots with nylon eyelets. UNION SUPPLY COMMISSARY SOLUTIONS, INC. is a Texas Foreign For-Profit Corporation filed on October 21, 2014. | Privacy Policy|Terms of Use. The Registered Agent on file for this company is Incorp Services, Inc. and is located at 5716 Corsa Ave Ste 110, Westlake Village, CA 91362-7354. Scott Schaldenbrand has only one known connection. **InEligibility Message Goes Here** Long Beach, CA 90802 (Map), 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. As of today (2/27/23) we have not heard from Union Supply or received our $35 refund. We are sorry, but your computer or network may be sending automated queries. Purchases can be allowed weekly, monthly or quarterly and/or for special seasonal or holiday programs. We apologize for any inconvenience. Union Supply Commissary Solutions, Inc. has Texas company registration number 32055480928 . Charleston, WV. To protect our site, we cannot process your request right now. All rights reserved. Holiday ProgramsOur holiday programs offer all the benefits and customization options as our Inmate Direct seasonal programs with special menu selections and services just for the holidays. Union Supply Group is exclusively dedicated to supplying the correctional industry. Box 619059. Long Beach, CA 90802 (Map). All rights reserved. BBB is here to help. links into your browser: Mainline inmates residing at San Quentin State Prison can now have Quarterly Package Orders placed for them online! . 109, P.O. Well guide you through the process. Keefe Commissary Network | 1,310 followers on LinkedIn. Union Supply Direct also saves you the time and money spent scanning and inspecting incoming packages. You can browse through all 65 jobs Union Supply Group has to offer Full-time Warehouse Associate Ripley, WV Easily apply 30+ days ago View job Part-time TXPT-Warehouse Associate Dallas, TX $17.50 an hour Easily apply 30+ days ago View job 2nd Shift Powered Equipment Picker Groveport, OH $26 an hour Easily apply 30+ days ago View job . It was created eight years, five months and two days on 21st October 2014 . Order # ECAXXXXXXX. With the Bizapedia Pro Search service you will get unlimited searches via our various search forms, 2 Tom Thomas Excel Known Addresses for Scott Schaldenbrand 100 Oceangate Long Beach, CA 90802 2500 Regent Blvd Dallas, TX 75261 2301 E Pacifica Pl Rancho Dominguez, CA 90220 Advertisements See details. The Registered Agent on file for this company is Incorp Services, Inc. and is located at 815 Brazos St., Suite 500, Austin, TX 78701. We told Yvette that we had been told we would be contacted once the package was returned and we were not. Phone: (562)361-5730 . Box 619059. Learn about salary, employee reviews, interviews, benefits, and work-life balance . BBB reports on known marketplace practices. At the Ca. Union Supply Direct offers the entire product range of Food Express and Union Supply Company as well as many unique items acquired to meet special requests. Your authorization for this session has expired. Need to find a different location? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Sign In. TX-QUALITY CONTROL. To enhance the security of its website, beginning on January 1, 2017, Union Supply Direct will no longer support versions of Internet Explorer older than Version 10. BONUS- UP TO $1000 SIGN ON BONUS FOR NEW EMPLOYEES. A connection is made when two people are officers, directors, or otherwise associated with the same company. I have asked for a refund 4 times. You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the Note that complaint text that is displayed might not represent all complaints filed with BBB. . Box 619059 Mail your order to us at: Union Supply Direct. We apologize for any inconvenience. We pride ourselves on same day shipping on all orders. Box 619059 Dallas, TX 75261-9059 Customer Service Hours of Operation Monday thru Friday: 6:00 am - 10:00 pm (CST) Saturday 7:00 am - 3:00 pm (CST) Correctional Facilities Contact Us We explained to her that according to Union Supply's Rules and Regulations, the restocking fee did not apply to our situation. 525 total complaints in the last 3 years. Explore. Union Supply Direct provides a fully bi-lingual, in-house call center for Friends and Families of offenders. Fax us your order form toll free at (888)857-6219. Union Supply is a supplier of commissary goods and services. As a matter of policy, BBB does not endorse any product, service or business. Fax: (310)603-1188 . After January 1, 2017, you will no longer be able to access our site unless you update your browser. https://bluecomplaints.bbb.org/attachment/?c=XXXXXXXX. Please note that if the inmate is considered Condemned Grade A or B orders still must be placed via phone, fax, or mail. The company's filing status is listed as Active and its File Number is 3397445. Three licensees, including Union Supply Group, Inc and Union Supply Commissary Solutions, Inc, are associated with the address 66 Union Supply Group jobs. Apply to the latest jobs near you. company profile page along with the rest of the general data. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. https://bluecomplaints.bbb.org/attachment/?c=XXXXXXXX, see Attached document On 1/10/2023 we received a credit from Union Supply but not for the full amount of the charge. BBB Business Profiles generally cover a three-year reporting period. I simply need this business to reply to a question regarding the status of a $200 purchase that has been given no update since my inquiry. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. This freedom of choice increases sales and inmate satisfaction and gives management complete control of the content sold in their facilities. Customer service is rude and disconnects call. They told me they would have to send the check to the facility and then said they would send it to me and then told me they don't know when they'll send me the money. This is after I have told them the issues. I manage the Union Supply Commissary Solutions division and act . . Their accounts are under my **********, see Attached document Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. International Association of Better Business Bureaus. and called back the next day (1/11/2023). Click here to Get the File - use the Password: XXXXXXXX All rights reserved. Based On Your Shopping Cart. The package was ordered in August didn't get the refund till February tried to cash it on April 24 and then called on the 25, and three more times after. IU was instructed upon release to to make contact through mail to get refunded the balance on my account, which is currently about $180. Union Supply Direct creates fully customized package programs to meet our customers specifications. Ms. Lorena Gabriel, Director of Customer Service. Union Supply Commissary Solutions, Inc. - . We explained to Rene that this issue had already been reviewed in January and a $35 refund would be processed. Attn: Customer Service Your entire office will be able to use your search subscription. BBB is here to help.