To decrease pressure, turn in an anticlockwise direction. Hit the igniter button continuously while pushing the valve control knob in until the pilot ignites. Turn on a faucet, hot water tap or other water source to kick the unit into operating mode. Finally, insert the power cord into the electrical outlet and it will automatically reset your tankless unit. Error Code 12 The cause of this error code is usually a dirty or obstructed burner assembly. Why is my Rheem water heater beeping? Some water heaters will switch down automatically to safeguard the device and assist prevent other potential safety hazards. Then, leave your water heater for 30 seconds in state of disconnected from the power source. LOL Well maybe I'll make some more videosIf anyone needs out of state or in state CA PST Zone ELECTRICAL TECH support call me and for 25 $ on a venmo or Credit Card I can walk you through any Electrical Problems . If your Rheem tankless water heater is displaying the P1 code, it means that the unit is not receiving enough power. Turn off the power to the unit at the circuit breaker or fuse box. It should take a quarter-turn. This code indicates that the unit is not receiving enough power to operate properly. Once the ignitor coil is replaced, turn the water back on the the system and power on the unit. First, try resetting the system by turning it off and then on again. On one of my other units, one thing I noticed was that there were loose connections around the flame rod. Finally, check the water pressure to ensure that it is within the proper range for optimal operation. Open the hot water faucet. If your Rheem tankless water heater isnt working properly, you may need to reset it. The easiest way to confirm that you have gas is to check that other appliances in the home that use gas like your stove and fireplace are operational. To see if this is the case, drain the water heater so you can remove scale and sediment from the tank. Reattach the snow-filled tank and your heater will be good as new. The most common code is the E1 code, which indicates that the water heater has exceeded its maximum temperature limit and needs to be reset. If the wiring shows signs of wear and tear, it needs to be repaired. If there is gas to the unit but there is no flame, you have a faulty ignitor coil. You ultimately will be better served by replacing the Ignitor Coil. water will also affect it 9-45 kilo ohms. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. There are a few things that could be causing this, so its important to troubleshoot the issue. Also, check that the valve supplying gas to the unit is fully open. Hunker may earn compensation through affiliate links in this story. Excessive wear and tear may cause damage to the igniter wiring. In preparation for troubleshooting, the system is turned off. Rheem Tankless Water Heater Error Codes P1 02. The Rheem tankless water heater error code 11 is usually indicated by a flashing on the code on the thermostat. By creating an account you agree to the Hunker, How to Troubleshoot a Kinetico Water Softener. Watch Now and hit the like button on the way out. Remove the screws to expose the internal parts of the unit. -I went further into the blower motor, removing the cover from where the water was leaking, some water poured out as I opened it up. Ensure the airflow is not restricted or blocked. Since the installation, the controller has periods when is turns solid RED (internal lock) and requires a number of power cycle to start again. It should compress inward a quarter-inch when kept in this position. To open the valve, place an adjustable wrench over the valve tab and loosen it. Make sure there is no visible damage to any of the parts. We recommend you check the Rheem power vent water heater manual regarding this issue. When I am taking a shower no problems at all.What is going on? Yes. First, locate the gas valve control knob. In 99% of the units I have worked on this fixes the problem. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. We have a rheem electric tankless water heater with E5 code and are not getting hot water. The average water heater flood claim is $4,440 1. Save my name, email, and website in this browser for the next time I comment. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. As the gas starts to flow, it could take anywhere between one to ten minutes to bleed the air out of the pipes. I fixed the leak and dried out the water and it started working. Turn the water heater's gas valve switch to the "OFF" position, wait for a few seconds and then flip the switch to the "ON" position to reset the system. The below steps will help you reset the tankless water heater. Either using gas or electric tankless water heater you will have the same problem unless you provide minimum water flow required. Rheem 50 gal 40 gallon Performance Platinum water heater with Honeywell 24 volt igniter. Now, take out the Pilot Assembly and the Thermophile Wire. I have never followed any recommended maintenance/draining of sediment. The flame rods are L-shaped probes that are connected to the control board of the unit. Water heater error code 7 flash Jun 19, 2016 Carter's Electric Service 214 subscribers Subscribe 732 215K views 6 years ago Rheem 50 gal 40 gallon Performance Platinum water heater with. Heres how you do it, with a gas water heater model: Without a properly grounded electrical connection to your water heater, not only do you risk getting shocked but it may also cause ignition failure. Redo the entire process if the pilot light goes out. For example- a gas leak. If not, then youll need to call a technician to come take a look at your unit. I read all the manuals on that error code and none of the causes made any sense. There are a few different codes that can be associated with Rheem water heaters. Is a bulging water heater dangerous and should it be replaced? Code 11 occurs when there is an ignition failure on the unit. But this video should help you out if a 200-300$ jam. Call-1-866-279-4566 for Rheem tech support. Once confirmed, replace the faulty ignitor coil. Replace the sensor to fix this problem. A gas shutoff is installed to turn off the gas supply to the water heater. Step #2: Now shut off the power supply to your tankless system. Step 1 Check around your hot water heater for flammable products and for a natural gas leak. If you don't have warm water, you can check if the unit has electricity. How can I choose the right hot water system for my home? Simply click here to return to. This works for reset of other codes too. I followed your instructions to enter the test mode and got these readings: At 55, Et 200,St 35, dt 180. A Rheem tankless water heater has over 30 potential codes, and the solution will differ depending on the specific make and model of water heater that you have. Join in and write your own page! I replaced the pressure sensor but still had the same problem. In the case of Rheem tankless code 12, the flame rods of the water heater is one of the major suspicious elements. Join in and write your own page! To finish the installation, screw the igniter coil in place and replace the plastic insert. But I installed it anyway. But lets dig a little deeper into the part to understand why it may fail. Learn what to do, repair, and how to stay safe in this guide. Thankfully, there are some easy steps you can take to fix this problem and get your Rheem tankless water heater back up and running. You can look for a replacement online. It is important to not the this sound is not a temperature warning. Shut off off the cold water inlet pipe and check for water leaks while you are at it. These water heaters may help you qualify for insurance discounts 2. You can also turn on other appliances in the home that use gas (stove, fireplace). This light is designed to help you troubleshoot any problems that you may be having with your unit. Defective Igniter Wire Harness. If not, the issue was really with the scale and sediment. Put everything back in place and see, if the error persists. Troubleshooting a Rheem water heater 1/ Is the unit plugged in? Usually related to overcharge conditions Compressor Sensor not in correct location or not making good surface First, check to make sure that the circuit breaker is not tripped and that there is power to the unit. Rheem Tankless Water Heater Error Code 10 06. You may need to clean or replace your vent pipe if it is blocked. It will be the black square box accompanied by a four to five inch long wire. Remove the plug for the unit and turn of the circuit breaker in the main panel to your home. -Tried lighting the pilot again with the blower motor opened up and it operated smoothly this time, no noise. If youre still having trouble with your Rheem tankless water heater, contact a professional for help. Generally, Rheem water heaters flicker two light codes- red and blue. Reconnect the Molex connector to the bottom of the control pad, reconnect the water heater's power if and turn the blower switch to the "ON" position. If you need more help. The ignitor coil is located on the bottom right side of the Rheem tankless unit. -I removed the blower motor, checked the flue baffle and the venting line to outside for obstructions-Nada. If you have a condensing unit, then: One of the few downsides of using a tankless system is that when a fault code occurs, there is no way to get any hot water. This is the reset button. Rheem smart water heaters with EcoNet can notify you if there is a leakhelping you avoid water damage. The gas shutoff valve features a 1/2-inch thick rectangular tab that you flip to turn off the gas. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. The error code 15 you are talking about is actually not an error. I forget what the guy said at Rheem but it was all over the place if its flashing it is bad someone got 20K ohlms So they vary. So I bought some pipe insulation for about $6. If your Rheem tankless water heater isnt working properly, there are a few things you can do to troubleshoot the issue. Check all connections to make sure they are tight and there are no leaks in the gas line leading to the unit. This feature is designed into the appliance in order to protect it from further damage as well as for the safety of your home. Unfortunately, it is not worth it it just fix the wiring. BOY this video sucked but it helped a lot of people lolvia YouTube Capture My Rheem water heater would start and stop 3 times. The water heater's gas valve is located near the bottom of the unit and connects to your home's natural gas line. During repairs or maintenance, you may need to close this valve for safety. Replace the ignitor coil by unscrewing it from its attachment to the body of the unit and removing it from its contact with the ignitor at the top. First, check your fuel supply and make sure theres enough gas or propane for proper combustion. If you are not familiar with electronics, use a skilled professional to replace the wiring. It may cause a weak flame or no flame at all. You should hear the exhaust vent kick on and a clicking sound indicating the firing of the gas solenoid valve. If I can get another year out of it and then go tankless that would be ideal. Sensor Failure Uncommon fault reserved for manufacturing. Connect one of the multi-meter's probes to the number two pin and the other probe to the number three pin of the Molex connector (middle black wires). What maintenance can I do on my Rheem hot water system or appliance? Your Rheem Tankless Water Heater is designed to create a fault error code whenever the system malfunctions. Symptoms, causes Upgrade to solar hot water heaters and reduce your carbon footprint while enjoying savings on your energy bills. If all else fails, contact Rheem customer service for assistance. Every Rheem tankless water heater, gas fired, is equipped with the sensors to turn the water heater off if there is an insufficient water flow. Thus, error code 11 appears on your Rheem tankless heater. Keep pressing the valve knob inward for thirty seconds after the pilot is lighted before releasing it. Turn off Unplug Turn to low Plug in Turn knob to very hot and back to low 7 times. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. $ jam the plastic insert the issue YouTube Capture my Rheem rheem water heater troubleshooting codes water this position pilot goes. In order to protect it from further damage as well as for the unit but there is no visible to! 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