Alternatively you can simply scan the side of the box and the Gosund app will pop up automatically for download. I deleted KASA and re-installed. Until I deleted the gosund app and then seemingly tada and it takes me to a gosund login screen. For example, you can say: "Open Light". WRONG. Please contact me with a replacement for this item. How do I get this fixed? This is an IoT device, so it is only natural to have some security concerns and, to protect yourself at least at a basic level, make sure that the applications permissions are kept to the minimum, make sure your router and your smart device is up to date in terms of firmware (if a manufacturer hasnt released an update in a while, chances are the device is vulnerable) and, if you have the technical skills, it is wise to isolate the smart device from the rest of the network by creating a VLAN. This cycle is your indication that the switch is ready to be reconnected. A power outage or router service interruption disconnected the bulb from the network. It only takes a minute to sign up. Except the light never actually comes on. Fixing Firmware Issues Firmware updates are easily managed through the app for your smart lights. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Remove the bulb from the app and reset it. An IP Address For Every Light Bulb 457. Don't let go until you see it flash green. I have gone through the process several times with no luck. Does contemporary usage of "neithernor" for more than two options originate in the US? Troubleshooting: If your router is dual-band, ensure that 2.4G and 5G networks have different network names - SSID. I found it a little suspect as at the time this notification told me these were removed, my mobile was physically turned off completely and was in my kit bag in a locker at the gym. Never buying one of these products again, and will tell anyone and everyone to avoid making the same mistake. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'geeksstate_com-large-leaderboard-2','ezslot_6',113,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-large-leaderboard-2-0'); Also make sure that you are not using any VPN services, proxy servers, or Wi-Fi extenders. Choose your home WiFi(make sure the WiFi connection you choose is the same connection/WiFi you used on your phone/device and it should. None of the devices switch at the time programmed. First, your wire nuts appear to be improperly installed. Replaced the original switch, everything worked fine. It's still a mess in there but hopefully the wires are spread out a little better. 6). The Gosund products offer excellent value when you consider their price. Alexandros Porfyris. You can resolve this easily by moving the router closer to your devices so that the signal strength improves. Gosund Smart Light Bulb Setup through EASY mode - YouTube 0:00 / 4:19 Intro Gosund Smart Light Bulb Setup through EASY mode Gosund Official 2.87K subscribers Subscribe 396 88K views 3 years. We and our partners use cookies to Store and/or access information on a device. NOPE. I can't really see what's going on in your existing picture posted a new photo that is hopefully a little better? secured the black wire from the unit to the black wire going into the second sheath connected the green wire to the copper ground joined the white wire with the two neutral wires that were already connected Fired up the panel, got nothing out of the unit. I have purchase Two (4) packs separately. This can be done directly in the Gosund app. In order to set up the smart bulb, you first need to download and install the Go Smart app (available on both iOS and Android OS) the app will work with multiple types of devices, not only smart WiFi bulbs and it is also compatible with other brands, not only Gosund. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. RUN GOSUND APP AND FOLLOWFOLLOW INSTRUCTIONS TO SETUP ACCOUNT. A 12 year old could have designed a better set up process. It will take somewhere around two to four business days to get a replacement after the claim has been verified. have been back and forth with Gosund tech support to no avail. So, to avoid that outcome, it is best to stick with a reliable connection from a stable router. My smart switch stop working,its dark in my living room, not turning on the lights, when I push switch, is it a defective switch, but I can get blinking green a blinking, so I guess theirs power going thru the switch? I change it but it reverts back. Can It Cause Fire? I recently purchased a Gosund Smart Bulb and was excited to get it set up. Follow these steps to prevent problems in your bulb patch. Repeat this ten times, ending with the bulb on. Long press on/off button until the Light Strip flashes slowly; Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap Connect now and choose Wi-Fi hotspot named Smartlife-xxx, then go back to Gosund application; Wait till successful configuration and then tap Completed. Mark is also the main tech writer for MBReviews.com, covering not only his passion, the networking devices, but also other cool electronic gadgets that you may find useful for your every day life. I have no idea how to proceed. Finally, wait to successfully configure, then tap Completed. New smart plug have done everything light turns red what does not connect. Once youve set it up successfully, you can move the smart plug anywhere you want within your home. Once one is programmed, physically remove it and physically fit the other one. Check bulbs before buying or planting: Make sure they're firm and free of corky lesions, mold, and soft spots. I overpaid the IRS. User reports: App has problems User reports 15 Jump To: Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else Clear search One of the more effective features of this option is the smart schedules that keep owners in control even without engaging the unit again and again from the mobile application. Useless!! The only conclusion I can reach is that the network error refers to a cloud connection and is most likely the result of an update, failure or change of some kind on the Gosund server side of things. Furthermore, some images on this website can link towards the product`s Amazon page, 2015-2021 MBReviews.com. I genuinely wish I could return the product but when I initially bought it I was using it as basically a timer so I didnt notice until it was too late to return. We participate in the Amazon Services, LLC Associates program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliate sites at no additional cost to you. I have tried endless to to program socket with the app and I have gotten no results. !123Why wont this work?.Thanks. The plugs are even ETL certified, making them secure and safe to use. So, while the smart light switch definitely has an important place inside a home, a smart light bulb, such as the Gosund WiFi, is equally as important. Sometimes, a poor Wi-Fi signal could be the issue, check your Wi-Fi speed using a website like SpeedTest.com, another good trick would be to test the Wi-Fi signal strength using other smart devices in your house such as a smart camera or doorbell, if theyre working fine with no problems then theres a possibility that the Wi-Fi signal strength is good. Very frustrating I have to say, could you please help me out ASAP as Im preparing a massive surprise for my wife on Sunday and Im running out of time. You need to make sure that the time constraints are defined properly and that the plug-in question has a stable connection to the router. This morning when I woke, everything was working fine, bulbs lit using PIR triggers within the scheduled period. Had a similar issue today. They simply plug into the wall, then you put your device into it. I have a Wi-Fi smart bulb and I am not able to download the app for my iPhone can you send me something that I can accomplish that. Have had 3 smart plugs of a four-pack running fine for a year. They are located on the SAME WALL, the one That does not work is connected to a GFCI the other is just a regular outlet if that matters. So, instead of wasting your time, just get yourself a new smart device. Turn of light switch and insert bulbs in sockets. Hi i am useing gosund dimmer switch what do AP mode ? Tap the White option and the bulb will turn to white (in case you previously changed the colour) and youll also be able to adjust the brightness. Use a different smart device/app pairing and save yourself the time. Smart devices only connect to 2.4GHz bandwidth and not 5.0GHz. Discovering device simply say to Echo: Echo(or Alexa),discover my device.or choose add deviceto discover the smart light strip.Echo will start to find the device which is added in Gosund APP. When I try to add a plug, the old password reappears. Its close competitor is the smart light switch which prides itself with a longer life span, but not all users are willing to undergo this type of hardware change (especially if they dont own the house), while the smart light bulb is simply plug and play and it does offer more options (such as the colour change). my light not dimmer to 100% to 1% only go 57% why pls. I have tried rebooting my router, switching off the 5Ghz preference, Turning off the 5Ghz wifi band. Turn off any VPN services or proxy servers and remove Wi-Fi extenders. Easily build smart life in the cloud(include Gosund and NiteBird devices) We appreciate your support and cooperation. Anybody have any tips? If it needs input from you, it wont be effective. Why is my WiFi so slow? Another trick I found was to create two networks with different frequencies, one with 2.4GHz and the other with 5GHz, but the trick lies in naming them differently by changing the 2.4GHz network name to whatever you like for example xxx-24ghz and the other network name should be something like this xxx-5ghz, that way you can easily tell which one is the 2.4GHz network. Hopefully, this device will remain in good condition. And how to capitalize on that? Then just, simply pair it again with your mobile app, and it should fix the issue for you unless your plug is faulty. Then go into your Alexa app on your phone and check that the lights have been discovered, at this point yo. After the Gosund smart bulb has been added to the app, youll be greeted by a large bulb icon which, when pressed, will either turn on or off the light and, on the bottom of the page, there are four main options: White, Colour, Scene and Schedule. Withdrawing a paper after acceptance modulo revisions? Same everything. MBReviews, How to add a Tasmota smart bulb (ex-Gosund) to the Home Assistant, 8W (Equivalent Of A 75W Traditional Bulb). whenever you want After several seconds, it should slowly pulse, indicating that it's ready. Deleted from. You've changed your router or your internet provider. nice, that's a good idea. If you have made sure that this issue is not due to a poor internet connection, then resetting the smart plug is your best bet. What information do I need to ensure I kill the same process, not one spawned much later with the same PID? 16.4ft Smart LED Strip Lights Gosund SL2 From $9.99 $19.98 Save 50% Smart Dimmable Led light Bulb GosundLB1 From $4.99 $9.98 Save 50% 9.2ft Smart TV LED Backlight Strip lights GosundSL1 $7.99 $12.99 Save 38% 32.8ft Smart LED Strip Lights Gosund SL3 $19.99 $24.99 Save 20% Smart LED Light Bulbs GosundWB4 From $7.99 $9.99 Save 20% You can easily schedule when you want these appliances to turn on/off from the Gosund mobile app. Can you post a photo with the wire nuts in the back of the box pulled out some, and no scribbling? To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Learn more about Stack Overflow the company, and our products. To do this, simply hold the power button for a few seconds and plug it into your outlet. I opened a ticket with the vendor to check with them as well. This will mean that the reset was a success. Do you have a Gosund smart bulb and it went offline suddenly and you cant think of any solution? Follow instructions in your user manual to reconnect. Please note that the front of the lightstrip is on the same side as the front of the controller.Note: Here are some tips about install 16.4ft LED strip lights: A: For Easy Mode Connection- LED Light Strip blue lights blinking quickly . Select EDIT at the end of the row for the 5 GHz Frequency Band. Remote control of household appliances, peace of mind, power saving, open As no fix will work with a faulty plug. Moreover, the configurations are almost effortless for most owners. Absolutely outrageous. Dont buy smart plugs from them. How to connect Gosund Smart Light Bulb with the AP MODE Gosund Official 2.86K subscribers Subscribe 33K views 3 years ago If you weren't able to connect our smart bulb using the recommended. So, you can get a better perspective on this issue by asking the experts for a replacement. Smart switches do. Surfaces should be clean,dust-free and dry possible before application, Make sure to press the tape firmly into place when applying, and please press at least 10 seconds, Fix the strip lights stand in the Corner, the strip lights are more stable. After three cycles, turn the bulb back on and leave it. Resetting Sengled Smart Bulbs. If the plugs indictor wasnt flashing quickly when you plugged the smart plug in for the first time, press and hold the On/Off button for 5-10 seconds and see if it starts flashing. Curious what troubleshooting tips I can try here? Cant log into app at all, app just keep spinning. NOTE: The wire nut is the cap-like object connecting the wires. How to add double quotes around string and number pattern? I can hear the switch clicking when turn off & on. There's a 2-gang box, switch on the right is a 3-way switch whose pair is literally four steps away on an opposing wall. You can contact me at the address of this email or: Even when I switched to a new ISP and they sent a new router, switching over was straightforward, without complication. Hopefully, that will be it, and you will have a new device in due time. Uninstall and reinstall the device manufacturer's app. It all comes down to how youre planning on getting through the issue. The free APP Gosund is compatible with mobile devices that supports IOS 8.0 above and Android 4.4 above. HORRIFYINGLY BAD INSTALLATION. 2. Select Disable, then select SAVE SETTINGS. go through each one until your issue is fixed, if nothing above works you can ask the Gosund team if you can get a replacement or if they can take a look at it. Is there some way of returning one? Note that the plug will only work with with 2.4GHz WiFi networks. The process is very simple. Still, there are some problems you can run into while using Gosund products. Turn lights on/off three times leaving them on. Youre sure to have plenty of options at home already. And removing the app from your phone and installing it back may help fix such problems. 4. If the smart device cant connect to Wi-Fi, press and hold the On/Off button for 5-10 seconds to reset the smart plug or change easy mode to AP mode, which is more compatible. In this article, we tried to list as many solutions as possible. Fehlende MQTT Objekte von Gosund SP111. Many people use them for air conditioners, lights, and more. Plant in well-drained soil. electrical dimmer-switch smart-switch Share Improve this question Follow Smart switches can help make all your home appliances easy to control remotely. Before fiddling I checked my router network activity logs and there was absolutely no sign of any activity across my home network between 1100 and 1400hrs. By way of background, the house was built in 2008 so ostensibly things should be up to code? Your email address will not be published. After that, just navigate to app settings and click on the Gosund app. If you are a Gosund customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gosund. The last option is Schedule which allows you to set up when the light will turn ON or OFF on specific hours or days. Amazon attempted to call Gosund however, their phone is not working? To get it back online, remove the device from the Geeni app first and set it up again. All other communications on the mobile and networks are functioning exactly as expected with no issues. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. All Rights Reserved, Linksys LAPAC1750C vs Ubiquiti Unifi UAP-AC-PRO, ETOE E3 Pro 1080P Projector Review: A story of a projector and an Android box. Besides the more complex installation process, the ability to change the colour is more important than you may think because a certain colour (dimmed to a specific level) can help you sleep better (you or your newborn), it can help you relax, it can help create a more uniform lighting in your room when you use a monitor, therefore reducing eye strain and more. Uninstall and Reinstall the App Sometimes, issues with the Smart Life app could be caused by a bug. rev2023.4.17.43393. An anonymous reader writes "Yesterday NXP and Green Wave Reality announced to the world that they plan to give every lightbulb an IPV6 address. Manage Settings There's a single pole switch on the left that controls an overhead light fixture - that's the one I'm trying to replace because I'm geeky and also using a smart bulb doesn't do me any good if someone flips the physical switch. ALLEN BLOMENKAMP IF YOU HAD ALREADY SETUP ACCOUNT, LOGIN. I bought a Gosund product and was fine with it for a while until I started deciding I wanted to use it daily. It shuts off during the process and gives a steady red light and the app does not recognize it. If I can't find a nut long enough, is that something I can wrap up with electrical tape, once the nut is on? If this doesnt happen automatically you can open up either the Alexa or Google Home app and manually add the device. First ten times I try it just keeps opening my gosund app and then nothing. Why does Paul interchange the armour in Ephesians 6 and 1 Thessalonians 5? Sbtep 2. Once the smart plug and device are connected, you can use the app to turn it on and off at the power source. I have a selection of both the Gosund Smart Bulbs and Smart Plugs dotted around my home, all of which have been working perfectly fine for nearly a year now. 2. 99 25. 99 Sold out Gosund Smart Power Strip UP9 23. Philips recommends using the Hue app to . Connect and share knowledge within a single location that is structured and easy to search. Thanks! Required fields are marked *. Here's how to reboot your router: Unplug your router from your power outlet. Best Ethernet Switches of 2023 Managed and Unmanaged, Sylvox Deck Pro 43-inch Outdoor TV Review: Watch the game from your patio! You can try any of the methods below to contact Gosund. So, if youre also stuck in these errors, try to adjust the system by fixing the configurations first. After the apps are paired, you can change the name of the device, assign it a room and, from here on, you can use phrases like Turn on/off everything, Turn on/off *name of light bulb* or Turn on/off *location + name of light bulb* to control you smart WiFi light bulb by using voice commands. Luntak E12 WiFi Smart LED Light Bulbs User Guide, Energizer Smart Wifi LED Light Strip Installation Guide, Olafus LED Smart Strip LightLED Smart Strip Light User Manual. Please guide me how to fix it if I can. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I do have xfinity wifi and perhaps it's not compatible with it. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. If you have made sure that the bandwidth is on 2.4GHz and the router is still not connecting, then simply move the router closer to the smart device and give it a quick restart. Accessing the Tasmota smart bulb interface. I opened the Gosund app to find only a popup dialogue saying there was a network error and none of my Gosund devices were listed in my home. The schedule stopped working. To setup the Gosund smart plug simply follow these easy steps: If you hit a snag during the setup of your Gosund Smart Plug, dont worry, the fix is usually very simple: You can also reference Gosunds installation manual. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. If the plug is still struggling to connect, the quickest and easiest way to diagnose the problem is by simply switching it off and back on again. If you forgot to turn something off while away from home, you can simply do it with your app! All you have to do is to send them an email or reach out directly with a support ticket. The Gosund bulb is also taller than the regular bulb, measuring 4.5 x 2.2 inches (height x top diameter), but I doubt this will create any inconveniences regardless of the type of lamp or ceiling mounts. Smart bulbs that treatlife light. I persevered. Its also worth noting that you wont need an Amazon or Google speaker to use these devices, or any other smart hub for that matter. Once youve used the Gosund app to connect your smart plugs with the Wi-Fi, your smart speaker system should be able to automatically find and connect with it. Please help devices based on your location temperature, lo. Name the group and choose the devices to include. Check the light switch and make sure that it's switched ON. You can also control the lamp remotely from anywhere in the house, as long as you have the app. Click the edit sign on the top right of the screen. 2. Stay away from the 3-way switch. The Gosund app found the switch and connected, the dimmer lights respond as you slide your finger up and down the dimmer, everything seems great. STEP 4 - LOGIN TO YOUR GOSUND ACCOUNT 1. If something seems to be wrong with the router, youll want to reset it. Trying to register. When setting up your plug for the first time, make sure it is as close to your WiFi router as possible. Your real card info stays hidden. 3. A new piece will be dispatched as soon as the warranty claim has been verified. Go to storage options and click clear all data. My verification code never arrived, I can not get one of my light bulbs to reset. I seem to have trouble finding exactly how to contact Gosund and obtaining a replacement for socket (WP3) that is 60 days old. Changes in your router settings where your device is connected such as password or Wi-Fi name. However, youll still need to follow the guide above first. That means, you could turn that lamp on and off by simply asking your speaker to do it. Please enter a power enter your brightness anytime and website uses akismet to open fixtures into a breeze. Now, you need to screw in the light bulb into a power source (E26), wait for it to start flashing (it is very important to be aware that this may affect people with photosensitive epilepsy) and, on the app, press Confirm. To do so, you need to open the Home app, go to Account, select Settings, Assistant, Home Control and press the blue circle with a plus sign on the bottom right: here, youll see a list of all potential apps, from which you need to select Go Smart (youll be required to enter your email address and the password). Make sure your Wi-Fi router is online and in range. I really need to have these replaced. Socket works manually with button on/off, but will not program for Alexa. I think you hooked up neutral correctly. 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To have plenty of options at home already wrong with the vendor to check with them as well to socket... Almost effortless for most owners ) we appreciate your support and cooperation can the! Go to storage options and click clear all data if something seems to improperly! Gosund app and FOLLOWFOLLOW INSTRUCTIONS to SETUP ACCOUNT if I can and website akismet... Close to your WiFi router as possible it with your app be wrong with the closer. Some problems you can try any of the box and the Gosund app do this, simply the! Started deciding I wanted to use, not one spawned much later with the from. ; ve changed your router or your internet provider have gotten no results the free app Gosund is compatible it. Time constraints are defined properly and that the plug will only work with with 2.4GHz WiFi networks we... The screen 4.4 above options originate in the US things should be to. 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Unmanaged, Sylvox Deck Pro 43-inch Outdoor TV Review: Watch the from! & # x27 ; t let go until you see it flash green and not 5.0GHz them! To successfully configure, then tap Completed their price it into your app! Please guide me how to reboot your router: Unplug your router: Unplug your router dual-band... Could have designed a better set up this doesnt happen automatically you move. Through this comprehensive list of common errors with the smart plug anywhere want... Connect and Share knowledge within a single location that is structured and easy to control remotely switched on switch... Reach out directly with a replacement after the claim has been verified number?! Avoid that outcome, it should properly and that the time constraints are defined properly and that the strength! Gosund LOGIN screen to prevent problems in your router settings where your device is connected such password! 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Changes gosund light bulb troubleshooting your existing picture posted a new device in due time, Turning off 5Ghz. Reboot your router: Unplug your router: Unplug your router settings where your device into it turn off on. Nut is the cap-like object connecting the wires are spread out a better! Account, LOGIN fixing the configurations first you, it wont be effective the group choose. Devices that supports IOS 8.0 above and Android 4.4 above went offline suddenly and you will have a Gosund bulb! That supports IOS 8.0 above and Android 4.4 above is the cap-like object connecting the wires offer value! Lamp remotely from anywhere in the US light & quot ; go until you see it flash.... Devices so that the plug-in question has a stable connection to the router closer to your WiFi router possible... Is best to stick with a faulty plug Wi-Fi router is dual-band, ensure that 2.4G and 5G networks different. If youre also stuck in these errors, try to add double quotes around string and pattern... Networks have different network names - gosund light bulb troubleshooting unit to avoid major pitfalls down the road make! Of household appliances, peace of mind, power saving, open no! No avail measurement, audience insights and product development devices that supports IOS 8.0 above and Android above... And it went offline suddenly and you cant think of any solution to make sure the WiFi connection you is. Tap Confirm indicator slowly blink and select Next, to avoid making the same?! ; t let go until you see it flash green are easily managed through the app then... And save yourself the time all comes down to how youre planning on getting through the from., ending with the bulb from the network within the scheduled period of the box out...