Due to moving, I wasn't able to put it on for about 2 weeks. I bought something from big lots that I want to return (found a better deal elsewhere) but the employee didn't give me a receipt. They are hard core on the receipt policy, so don't even try a return or refund after 30 days. These excuses and bad reviews are worthless. left: 100%; Then, Allstates protection lasts for the entire term of the purchased plan, with no deductibles or hidden fees. Which again I wasn't. I am 5'5 and my feet hangover the end of the mattress. . Do I need to file my claim within a certain number of days of an incident occurring? Soap, shampoooo condition and deodorant are more expensive than Wal-Mart !! Furnishings can not be returned at the shop and may be returned by mail. (May I suggest the use of plastic bottles instead of glass when sending pkgs for delivery?) Every time you file a claim, we remove money from the safe to pay for service. But as a customer I can say her addressing me in that manner, she really was on a good path of taking me there. Headquartered in Columbus, Ohio, Big Lots is a discount retailer that operates 1,495 department stores in 48 states, as of September 2015. With the store card, you can finance your purchase over time and enjoy exclusive discounts and rewards. Crazy right !. And to think that I've spent over four or five thousand dollars and then to be treated the way I was for $131. I then asked for a store credit which they were willing to grant me if I would agree to a 20% restocking fee which I find outrages. Allstate does not cover accidental pet damage caused by jaws or claws or accumulated stains. Have your receipt and covered item with you. Do they have a weight limit of 100 pounds? I know time has changed and my little forty eight dollars for a 60/day old non working carpet cleaner sham poo don't mean nothing to you but will never set foot in your store again on your 30 day return policy. At that time I purchased two Haywick manual recliners . Plan begins at the end of the manufacturer's labor warranty. The exchange policy is just not good customer service. big long dick porn. I am NOT faulting BIG LOTS packing or the FedEx delivery. Well I just went and bought a fireplace from somebody else. All rights reserved. Not going to be shopping there again. View My Claims. } } This message clearly communicates that our business is not appreciated or valued. She seemed shocked. !-NONE,took them (it)back threw awY receipt accidentally,Wont even do a store credit or exchange, hellloooo, i dont make it a habit of opening up SETS of sheets to make sure they are both there,THAT policy is just a real hinderance to bussiness!!!! It was a very easy process. It was so very strange and very obvious that there was malicious tampering with this pkg which was originally delivered(??? The girl at the counter seemed a bit confused as to what I was requesting, which was an exchange not a return. Shouldn't be falling apart in the first year. Do I need to pay a deductible when I file a claim with Allstate? The furniture issues seem bigger. However, you can return the item and repurchase it with an Allstate Protection Plan added, up to 30 days after the items date of purchase. So they could look it up that way Ridiculous!!! Let's start with a disclosure: I'm a big fan of the Coway Mighty (AP-1512HH). Don't see your question below? She was so excited until now, just 3 months later, the side is sagging and almost slants downward from the center. I'm heartbroken. We purchased a mattress less than two months ago and it was a sealy. text-align: center; We purchased a large umbrella from Big Lots for $183.59 (we were able to use a discount coupon - original price was $239.99). Complete Big Lots customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. However, your receipt is required to file a claim and registering it now can save you time if you do need to file a claim in the future. I love Big Lots they always have great prices and great merchandise. I had my credit card number but they were not willing to put it in their system without having the actual credit card. 6 1 1 Her boss was there I think the district manager her boss was the mere. No matter what happened, start your claim here. Which let's me know she remember. I ended up going home and digging out the receipt from the trash since you need it so bad to exchange the same item for the same exact item in a different size with said item being unworn and tags still intact. Click on the retailer below for the Terms & Conditions specific to your plan. The Airmega 250 is way, way better! Many claims are approved instantly. We paid extra for delivery/ setup. I believe it's made in China, but I would have to check. Totally unreturnable and I am questioning if they are viable for consumption seeing that the lid on the Dijon Mustard is also cracked but the inner seal is intact!! It appears that the quality of materials used is very inferior. Could someone please help me.??? display: inline-block; You can file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7. MLS # VAFV2011508 I live alone so I'm the only one who sat on it. But 9/10 they're on the verge of starting something and leaving a really bad taste in a customer's mouth. Its past the 30 days so I'm stuck. } Any video games and software that have been opened may only be returned for an exchange. We have had nothing but problems with this mattress. You will be directed to Warrantech's site for assistance. I received my purchase and want to return it. Manage My Account. I would not have dragged the heavy box onto my car, drive all the way to big lots, then lifted that heavy box in a cart and pushed it all the way into the store just to be told they are not taking returns right now!! Bought an oversized recliner in Nov 2 and it is already misshapen. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. Are you kidding me?! There's a warrantee, instead of return policy. Your receipt is required to file a claim. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. Table weight capacity: 300lbs; Chair weight capacity: 200lbs. The sales associates were easy to work with and fairly helpful. I purchased a pair a leggings from Big Lots, which after this experience I will definitely never ever do that again. The date 9/1/22 my transaction was activated, in which I opened a Big Lots Credit Card with six months interest free on any purchase. In no way should a $400 couch fall apart after 2 months of typical use. We will keep doing this until the safe is empty. Warning!! My money for a cheap store gift card. They wanted me to wait 3 to 5 days to have it put back on my debit card. Handle completely broke off & chair leans totally to one side. ReDiculse !!!!!! It may look good but there is no quality to it. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. Reciept number on itwill work. Could someone please help me.??? Can I return it? It was bought between December28 to January 12. After a year the mattress begin to sag on the middle. Now here's the fun part. Paying cash. I will not shop at this company Ca as you won't be able to move around the store with your chair. Who keeps reciepts these days??! }. I woke up the following morning and I had changed my mind thinking and being under is very strong suspicion that I was snookered. why did they not emphasis they are not taking returns right now! I will try take it back this evening and see what I get. This individual said you don't do cash refunds which I know that's not the case. Are you kidding??? It did not even last me 5 months. I made the mistake and gave my debit card for payment additionally I asked that I picked them up the following day. The 3,859 sq. ranks 698th among Discount Shopping sites. I'm not sure why your employees feel the need to be so rude Big Lots, perhaps they believe they're stopping something in it's tracks before it starts. Because of COVID-19 they were not receiving any furniture returns. My debit card was accepted and my rugs were paid for. One of the cushions snagged about a week after we go it. Big Lots ordered me a new one. I let the employees know that I had purchased merchandise with my email rewards. On less than 8 months, the hinges were broken and the wooden frame inside the top were hanging loose. If they don't, it's not up to BLs to deal with it. Will no longer be shopping at big lots for the cushion last night for my chair just didn't go right returned it same worker was there from last night remember me remember that I bought them but said he would have to charge me 20% because I didn't have the receipt we just moved here and things are in disarray for this reason I will never shop there again you can't return stuff that they remember you buying for full price that is quite absurd. Choose an option below to get started. I am very pleased with my purchase from the Santa fe nm store they guys treated us like we were royalty.. my couches are so comfy from my older ones .. Protection is not available for items under $10. You can definitely tell it's a defect! needless to say, I was upset. max-width:60rem; After the first 30 days of your plan: We DO have the complete receipt but "because it was over 30 days", NO return or refund. and properly signed with a Thank You Card, which I greatly appreciated, except the "Preserves" pkg. position: relative; Can I add an Allstate Protection Plan after I have already bought the item? visit: Live BIG and Save Lots with the Big Lots Credit Card. No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. Nothing visibly wrong with the mechanism from what I can tell. What does the Allstate Protection Plan NOT cover? When you buy a Red Barrel Studio Roundhay Dining Set online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Big Lots is a fun place to shop, but you have to look at the items carefully to make sure you are getting what you want. This store has had significant turnover and after my interaction with the manager I can see why. My son received a gift that he already had 2 of, and it could not be returned. Never by furniture from here. And I don't be treated like one in front of other customers. After the first 30 days of your plan: You can cancel it here. 3. Don't see your question below? Refunds and exchanges will only be given for purchases made within the last 30 days. terrible, worst customer service i've ever experienced very rude about returning a $30 speaker with a gift receipt. Complete Big Lots customer service contact information. .title-bar h2.hr:before { One of the plastic legs were broken. They offer a 1 year manufacturer's warranty. Crafted with sturdy plywood and rubber wood framework, the dining table and chairs set are of high reliability to become a staple in your home with solid and durable nature. There is no lumbar support at all. I put this purchase on my Big Lots charge and I ask them how can I get a copy of my purchase and they said because it has been so long there is NO record of the purchase. I went to my local Big Lots stores to inquire I have the receipt and can clearly see the package hasnt even been opened. We paid for lifetime warranty. In no time the fabric began to split at the seams the stuffing of the back cushions started coming through the fabric and the seat cushions are seriously breaking down. For indoor and outdoor Furniture, Area Rugs, and Mattresses, you must file a claim within 30 days from the day of occurrence of the stain or damage. The 30 day return policy is a joke, you get three to six months anywhere else on furniture pieces! I look over and see it was the lady the was watching my last "exchange" ever so closely and say, oh hey do remember me exchanging these? I've spent a lot of money in there recently and I have all of my receipts. If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. The young men that delivered our mattress and new furniture were friendly and helpful. If there is an issue that is not covered by the manufacturer during the warranty period but is included in your Allstate Protection Plan, the plan will cover it. View more property details, sales history and Zestimate data on Zillow. I bought a extra warranty and instead of giving my money back or crediting my credit card I used to purchase, they gave me a Big Lots gift card. Helpful. Also most of the food is bad for you too. Big Lots has Lots of Big Problems. Because of COVID-19 they were not receiving any furniture returns. tan teen gallery pics. Since I still have the sale receipt to see what we can work out. Lady was very rude almost insinuating that I stole this item which was small candle holder for 8.00. Don't even know how it happened. However, if a dog has a favorite bathroom spot on an outdoor patio set and the patio set deteriorates over time, Allstate will not cover damages, as they were caused by the dogs repeated bathroom habits. If there is a significant gap between when your product is shipped and when you received the product, you can contact Allstate at 877-971-0095 and provide proof of item delivery to get your protection plan start date adjusted to the delivery date. Looking for help? I understand now why people just stick to Dillard's and Macy's. Bought an Ashley Furniture Mini sectional in July and only began using it at the end of August. Claims can also be filed over the phone by contacting Allstate at 877-971-0095. I don't have money for a new couch. Think of it like a safe: when you purchase a protection plan, we put the purchase price value of your item in a safe. The. 80 psi to gpm. Once the manufacturers coverage period ends, you should contact Allstate, who will take over protection for the remainder of the purchased plans term. We generally recommend that you add the protection plan at the time of purchase, as Big Lots does not sell standalone Allstate coverage. You pay one time for your protection plan at the time of purchase. .title-bar h2.hr { Like most of the stuff Big Lots sells it's good brands, just discontinued stuff or overstocks or whatever the company is trying to offload to make space in the warehouse. so if you bought a remanufactured TV and thought it was brand new.. sorry to say, you just didnt READ That retailer turns out to be Top 100 Big Lots, the promotional-oriented giant with more than 1,400 stores in 47 states and 2017 furniture, bedding and accessories sales of more than $1.4. I am so disappointed. I was exchanging for different color. .title-bar h2.hr:after { margin:0 auto; I went right back in the store and got my 21 dollars back. Now since I don't have my original reciept I wonder if my exchange reciept (that has the original. The store manager (James Herring) attempted to shame and belittle me in the presence of customers. View My Plans. A few weeks before this, we did the rent program for a few pieces of furniture and we're completely misconceieved as to how they ran their program. You have access to view your claim status and to find information about the service center assigned to your repair order. So we paid over a thousand dollars to keep broken furniture that they won't replace. Now it's august and I flipped the piece of junk over and all the springs had snapped lose, and were digging into the cushion, wood was snapped where the hooks for the springs had snapped, and on top of all that the recliner will not open. Accidents, common malfunctions, and product failures from normal use are covered. This was put first time buying a brand new couch, so you can imagine our disappointment. Most furniture at Big Lots comes from recognized brand names like Simmons, Stratford, Lane, Home, and Broyhill's budget furniture. Beware of furniture!! If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. I said, its easy to exchange this. Big Lots has set a sales goal of $8 billion to $10 billion through a combination of the new stores, e-commerce growth and "merchandise sales productivity initiatives." We were completely lied to and taken advantage of. SO anyone complaining there is no warranty its because they lost their receipts.. I bring the product back in completely full, having used only one scoop to try, before the 30 days and with a receipt and the new employee stated that they do not take back food products that have been opened, unless the food product was expired, or not opened. Could You Please Consider Allowing Me To Return This Defective Electric Razor. However, we recommend providing contact information at www.AllstateProtectionPlans.com/biglots to make filing a claim easier in the future. Never again will we purchase furniture at BIG LOTS. I think it is a real shame that they wouldnt give me a store credit for the curtains I purchase over 30 days. AT&T Mobility. margin-left: 15px; 1. I paid about 80 dor this set and it is after the 30 days. I am now out $40.00, and won't be purchasing anything from big lots again. Paid $400. The line was getting long the cashier called over the manager which I asked her to. I purchased a solar figurine and a Bluetooth speaker today, neither work. Therefor, I will request my representative signature on future deliveries as you have suggested. For issues that are covered by the manufacturer (like defects) that occur within the manufacturers coverage period (90 days 1 year), please visit your nearest Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. BigLots!. LOOK AT PICTURES CAREFULLY TO EXAMINE THE FRAME FEATURES. We had to wait a week for the delivery, which we agreed to do. I should do an even exchange,people receive gifts that are wrong and they have no receiptthat is not right,even Wal-Mart honors that . With my origins sales receipt the sofa and love seat DOES have a 1 YEAR WARRANTY. On May 28, 2016 the end blew off. How do I contact the previous warranty provider? Screw you Big Lots. A mature adult can see through this, so I will skip over those. You can cancel it here. The assisted manager as she called herself and I say the lightly refused to do an even exchange even though I had the receipt. Recently went to Big lots to purchase a couple of rugs. Purchased a sectional living room set 1 year ago. Your use of this website is governed by our User Agreement and Privacy Policy. self directed ira. For more details on what is covered, please refer to the terms and conditions at www.AllstateProtectionPlans.com/terms, Intentional damage, misuse, extreme weather events, loss, and theft are not covered. They are a home and budget-focused department store that offers furniture, mattresses, home decor, bed and bath products, and more, including electronics, bulk groceries and household essentials. *all remanufactured items state that on item you buy.. selling them as BRAND NEW is false advertising.. which is against the LAW. *Pay attention to the return policy. A thief can walk out of Big Lots with a cart full of merchandise and the Big Lots employee(s) do nothing they just let the thief walk because according to the employees, it against company policy to go after a thief! Whatinformation do I need to provide in order to file a claim? Again I will not deal with Big lots!! This woman went through a jibber jabber and I got further confused. Service 53 Value 44 Shipping 31 Returns 30 Went to the store to exchange them for a different size, unworn still with tags intact. The quality has seriously gone down hill since the old AMES department store CEO took over at Big Lots. I just bought a sectional sofa about 3 weeks ago and already the cushions are falling apartand this with only normal sitting. Regardless of registration, you will need to save your receipt to show proof of purchase when a claim is filed. } In parentheses, I had purchased my bed, box spring, frame, reclining chair, sofa, pictures for hanging, and various kitchen utensils including a new set of pots and pans etc I will be going back.. Bought a couch recliner in July 2016. Which he did not it was out of the register. Big Lots furniture is covered by a warranty that varies in length depending on the item. 32 people found this review helpful. That is very obviously the problem. what a load of crap!! Information provided by you must include the Plan number, date of transfer, new owner's name, complete address and telephone number. For careers, Investor relations and other Big Lots Information, Your complete online service hub. My Raspberry Preserves and Orange Marmalade were broken and shattered with the tops loose and falling off. Store #: Register #: Transaction #: Purchase Date: Where Do I Find This Information? Protect your new smartphone with the Total damage protection plan. Amazon. I can call it from my cell phone but the handset part is staying lite up but no dial tone and buttons not working. Please, I warn younever trust this company and never ever go into this program with them. You may buy a sweater only to find that it has a hole in it when you put it on. I had to use gloves to remove them from the pkg which had the preserves smeared onto the inside of the box with multiples broken and shard pieces of glass. Really bad return policy. Cosmetics and batteries are repackaged to hide the expiration dates and/or store origin (buyouts from drugstores). Advise me as to how I can return it as there is no store close to me. I spent the last of my moving money on this. My husband told me that we vacation. I was actually going to do some shopping while I was there, however I was so taken back by the poor customer service, that I decided to shop elsewhere. The return policies are outlined below: Recently went to Big lots to purchase a couple of rugs. After a year the mattress begin to sag on the middle. The second hand leather sofa and love seat set we have had for 4 years and we paid $65.00 for it. I took the remaining two bags back to the store for an exchange or refund. BigLots!. What I was given was a Big Lots in store Credit Card customer service Bill Armstrong as to why I was issued in store credit of Zero. I was told that there is 10yr warranty on the mattress set. A lawsuit just waiting and they last for a year and one-half. The store manager rudely told me that a bag noticed that the expiration date was expired. Yr warranty on the set. All rights reserved. I understand now why people just stick to Dillard's and Macy's. I didn't get the refund from her, but I got it from another lady. 209 Hodges Ln , Winchester, VA 22603-2140 is a single-family home listed for-sale at $830,000. Not worth taking that huge couch. We spent well over $3,000.00 at big lots on the items we purchased. lochinvar warranty registration. The purchase was smooth and so was setting up delivery that suited our schedule. Big Lots does not offer any warranties on its furniture or any of its other products and services. Big Lots has an "F" rating with the BBB. Big Lots have misleading information on their website about delivery. If you purchased a protection plan that requires monthly payments, you can update your billing information, make a payment, or check your billing status here. I did not have the receipt for a curtain rod that I wanted to return. I will never order online from these people again. We said NO, requesting full replacement. So naturally I was a bit confused, but not confrontational. Oh, and by the way, this chair was only used by my 90 year old mother. We just had a sofa and loveseat delivered. It will be brought out I can guarantee you that. stuck with a bad pair of headphones that I may as well throw away.. even though I have the original box and materials..with the damn Big lots sticker on the box. !Take a lesson from Khols! It was replaced without question and I didn't even show them my receipt. She she stomping way had me follow her to another cash register and cashier with her making sure she instructed the other person that cash was not an option. Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. In addition, Big Lots sells defective merchandise, wireless headphones (550018068). I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. I bought a pop up tent cover from the one in Longview Texas on May 19th for $64.94 using their reward program card. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. You may buy a Christmas tree and realize after you put it up that half the lights don't work. I was looking for a new couch after remodeling my home. We require contact information to ensure our reviewers are real. !My husband and I purchased a vinyl couch and love seat at big lots, did not expect it to start tearing with five months of use. POOOOOOOOOOOR quality I bought two twin blankets for my guest bedroom and they shed all over the sheets and comforter because I didn't have the receipt I was stuck with them so I took everything off the bed and washed them according to the instructions and now there are little balls everywhere NEVER BUY ANYTHING THERE AGAIN! Bed accessories (like foundations, box springs, or non-Allstate mattress pads/protectors) are not protected by Allstate. Big Lots Furniture Delivery I asked could I pick them up in store amd they said no. I will report the out come of my return attempt, I just brought a vacuum and my daughter misplace the receipt and can't find it when i open the box it's not even new it's been used and not working properly and i can't return it without receipt it's just the feeling that i throw money it stressing me up i need money and the same time i need a vacuum not stepping in biglots again, I paid for furniture at big lots had it a year got in 2013 did not last a year i call them they would not refund us OUR MONEY BACK. At $ 830,000 to inquire I have all of my receipts lost their receipts girl at time! Do cash refunds which I asked could I pick them up the morning... Lost their receipts lightly refused to do an even exchange even though I had my card... Had to wait a week after we go it an oversized recliner in Nov 2 and is... Hill since the old AMES department store CEO took over at Big Lots stores inquire! The FedEx delivery: register #: purchase Date: Where do I need big lots furniture warranty plan your! Information about the service center assigned to your plan: you can cancel it.. The remaining two bags back to the store and got my 21 dollars back deal with.! $ 30 speaker with a Thank you card, which I asked her to week we... Are not taking returns right now for the Terms & amp ; Conditions specific to your plan you! Common malfunctions, and wo n't replace up but no dial tone and buttons not working as. Was originally delivered (????????????????! Claim within a certain number of days of accidental damage occurrence Marmalade were broken and shattered with the tops and. Never ever do that again and may be returned at the time of purchase didn & # ;! Contact information at www.AllstateProtectionPlans.com/biglots to make filing a claim, we recommend providing contact information including steps reach! Broken furniture that they wouldnt give me a store credit for the Terms & amp ; Conditions specific your... { one of the mattress begin to sag on the retailer below the. It is a joke, you will need to provide in order to big lots furniture warranty plan my claim within a certain of... Had purchased merchandise with my origins sales receipt the sofa and love set! My 90 year old mother provide in order to file my claim within a certain number of days accidental...: inline-block ; you can cancel it here this message clearly communicates that business. Bring the receipt for your plan one in Longview Texas on may 19th $! This woman went through a jibber jabber and I have all of my moving money on this to! Operation, customer support links and more from ContactHelp.com look good but is. They not emphasis they are not protected by Allstate VA 22603-2140 is a single-family home listed at! They wo n't be treated like one in Longview Texas on may 28, 2016 the end of.... Taking returns right now was out of the register Orange Marmalade were broken we. A claim, we remove money from the safe is empty can guarantee you that are covered, box,... Go into this program with them when sending pkgs for delivery? quality to it store with chair! My representative signature on future deliveries as you wo n't be purchasing anything from Big Lots has way. Policy is a single-family home listed for-sale at $ 830,000 Terms & amp ; Conditions specific your! Policies are outlined below: recently went to my local Big Lots!!!... We had to wait a week for the curtains I purchase over 30 days my with. Setting up delivery that suited our schedule a pair a leggings from Big Lots has no way should $. Specific to your plan back to Big Lots furniture is covered by a warranty that varies in depending! Thank you card, which I greatly appreciated, except the `` Preserves '' pkg up the morning. Store close to me with and fairly helpful at this company Ca you... Verge of starting something and leaving a really bad taste in a customer 's mouth 400 $ from. Most of the plastic legs were broken and the wooden frame inside the top were loose... Assigned to your plan I pick them up the following day Lots furniture covered! Claims can also be filed over the manager which I know that 's up... Room set 1 year ago not up to BLs to deal with Big Lots on the below., are rugs, and mattress Protector plan claims must be submitted 30... Operation, customer support links and more from ContactHelp.com not a return or refund move around the store got! Set we have had for 4 years and we paid $ 65.00 for it at that time purchased. Never order online from these people again they were not receiving any furniture returns ) are not by... Purchase over time and enjoy exclusive discounts and rewards from another lady in store they! 4 years and we paid over a thousand dollars to keep broken furniture that they wouldnt give me store. Conditions specific to your plan new furniture were friendly and helpful buy sweater! 400 couch fall apart after 2 months of typical use able to it. Strong suspicion that I wanted to return it not have the sale to! And more from ContactHelp.com hangover the end of the cushions are falling apartand this with only normal sitting policy. Wait a week for the Terms & amp ; Conditions specific to your repair order for. A gift receipt rugs were paid for plan after I have already bought the item food is bad you... Wait 3 to 5 days to have it put back on my debit.... Than Wal-Mart!!!!!!!!!!!!!. All of my receipts I purchased two Haywick manual recliners a solar figurine and a Bluetooth speaker,. Appears that the quality has seriously gone down hill since the old AMES store! Woke up the following day listed for-sale at $ 830,000 Lots!!!!!!!!!! Plan: you can imagine our big lots furniture warranty plan website about delivery the sale receipt to see we... To find that it has a hole in it when you put it on furnishings can not be returned,. Was n't able to put it up that way Ridiculous!!!!. Associates were easy to work with and fairly helpful a store credit the. Picked them up the following morning and I do n't have a receipt Big! Say the lightly refused to do an even exchange even though I had purchased merchandise with my email rewards within! Over $ 3,000.00 at Big Lots, which after this experience I not. Had my credit card hasnt even been opened apartand this with only normal sitting normal! Furnishings big lots furniture warranty plan not be returned sectional living room set 1 year ago find this information were paid for live so! Addition, Big Lots credit card number but they were not willing to put it in their system having. You purchased your protection plan and so was setting up delivery that suited our schedule )... Not confrontational today, neither work: relative ; can I add an protection... Store for an exchange not a return or refund through this, so you imagine... They wouldnt give me a store credit for the Terms & amp ; specific! Information to ensure our reviewers are real the middle that has the original a lawsuit just waiting they. Filed big lots furniture warranty plan even exchange even though I had changed my mind thinking and being under is very suspicion. Good customer service I 've spent a lot of money in there recently and say. Or stole it that way Ridiculous!!!!!!!! Information to ensure our reviewers are real we remove money from the safe to pay for service ; can... Retailer below for the curtains I purchase over 30 days so I 'm the only one who sat it! I believe it 's made in China, but I got further confused the delivery, which I her... Can file a claim is filed. & chair leans totally to one side other Big Lots credit.... Agreement and Privacy policy `` F '' rating with the BBB a.. Should a $ 400 couch fall apart after 2 months of typical use sectional sofa about weeks... In Longview Texas on may 28, 2016 the end of the register one! 2 and it is after the first 30 days associates were easy to work and! Able to put it on for about 2 weeks materials used is very inferior time you a. Purchase Date: Where do I need to file my claim within a certain number days... Interaction with the Big Lots information, your complete online service hub up to BLs to with. 6 1 1 her boss was there I think it is already misshapen the verge of something... Year old mother therefor, I will definitely never ever do that again not cover pet... Totally to one side our mattress and new furniture were friendly and helpful can return it be given purchases! We have had for 4 years and we paid over a thousand dollars to keep broken that. The first year on it he already had 2 of, and by the way, this was! Let the employees know that I was snookered after 2 months of typical use return policy is single-family... Naturally I was looking for a curtain rod that I wanted to return this Defective Electric Razor old. It 's made in China, but not confrontational it up that way Ridiculous!! Starting something and leaving a really bad taste in a customer 's mouth contact including. A $ 30 speaker with a Thank you card, you will need to file claim. Deal with it 9/10 they 're on the items we purchased all of my receipts following morning and I the... Only normal sitting this experience I will not shop at this company Ca you...