All you need is your six character booking reference ending in "H". Tel: +64 (0)9 357 3000. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Air New Zealand Customer Service. WebTelephone bookings and enquiries (24 hours) Freephone (calling within New Zealand): 0800 737 000. Report this profile Report Report. Calling from overseas. Special Assistance - 0800 028 4149. More contact details - Contact directory. Thank you for your patience. Changi Airport enquiries - +65 6595 6868. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. New Zealand startup Kea Aerospace has begun flight testing the countrys first solar-powered stratospheric uncrewed aircraft. 920, Los Angeles, United States of America . Where do I find this? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Air New Zealand, Connect with Air New Zealand via Facebook at, Like, share & subscribe to Air New Zealand on YouTube at, See Air New Zealand's portfolio on LinkedIn at, Air New Zealand Customer Relations, Private Bag 92007, Auckland 1142, New Zealand, Unit 1208-1209, Floor 12, Citic Square, 1168 Nanjing Road West, Shanghai, 200041, P.R.China, 16F, The Imperial Hotel Tower, 1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011, Axxess Travel, 22 Rue Duquesne, Espace Mozelle, Noumea, Suite 37, 1st Floor International Arrivals Concourse, Nadi Airport, Queensland Insurance Centre, Victoria Parade, Suva, Burnt Pine Travel Pty Ltd, Taylors Road, Norfolk Island, Kingdom Travel Centre, Vuna Road, Nuku'alofa, Surata Tamaso Travel, Kumul Highway, Port Vila, Air New Zealand Suva, Queensland Insurance Centre, Victoria Parade, Suva, Saudia / Saudi Arabian Airlines / Saudia Airlines. Deaf or hearing impaired? Join to view profile Air New Zealand. Questions and answers Freephone (NZ): 0800 352 266, Questions and answers Freephone (NZ): 0800 Airpoints (0800 247 764), Freephone (NZ): 0800 Airpoints ( 0800 247 764 ) Tel: +64 (0)9 357 3000, Postal address: AirNewZealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740, AirNewZealand185 Fanshawe StreetAuckland1010, Postal address: AirNewZealand GroupsPrivate Bag 92007Auckland 1142L2/F2, Postal address: AirNewZealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand, Customer Service and ClaimsFreephone (calling within New Zealand): 0800 500 248Tel: +64 (0)9 308 2122, See the Travel Insurance contact page for further details, including Emergency Assistance, General enquiries freephone (NZ): 0800 737 000 or Tel: +64 (0)9 357 3000, See Baggage Services Offices for mishandled baggage enquiries, Tel: 0800 747 777International airport cargo contact detailsRegional airport cargo contact details. You can make many changes to your flight details online: All you need is your six character booking reference. 920, Los Angeles, United States of America . WebReservation & Airpoints enquiries - 800 8525 021 (within Singapore) or calling from overseas. WebNew Zealand Phone: +64 9 357 3000 Email: Airpoints Cargo Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com Engineering and Maintenance Please contact us for any Aircraft/Component Maintenance Services. Changi Airport enquiries - +65 6595 6868. Add an extra bag or two to your baggage allowance. Visit website Email Phone About Discover a better way to fly to New Zealand To save you waiting, our Oscar the chatbotmay be able to assist. You can also complete a MEDA form, or find out more about flying with a medical condition. Deaf or hearing impaired? Activity As we continue to rebuild our airline and connect New Zealanders with each other and New Zealand to the world, we are growing our Contact And there's plenty of more ways he can help. And there's plenty of more ways he can help. You will need your booking reference and the last name on the booking. WebFlight enquiries - New Zealand 0800 737 000 - Overseas +64 (0)9 357 3000. After testing the Skynest pod concept, Air New Zealand revealed they will debut in September 2024 as part of the airlines remodeling of their current wide-body planes, as well as their new Boeing 787 Dreamliners. The Royal Australian Navy Maritime Geospatial Warfare Unit (MGWU) took part in a Royal New Zealand Navy-led exercise providing both nations an opportunity to exchange professional techniques. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Deaf or hearing impaired? Thank you for your patience. Report this profile Report Report. After all, New Zealand is in our name. Experience award-winning service and warm Kiwi hospitality. 222 N. Sepulveda Blvd., Ste. But one airline is bringing first-ever bunk beds to economy class and youll be able to reserve them sooner than you think. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Thanks for contacting us. According to the latest report, Air New Zealand has generated NZ$-72 million (2021). Pro-tip: sign in to the website first, for the best Oscar experience. Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. You will need your booking reference and the last name on the booking. WebFlight enquiries - 0800 028 4149 (Freephone) - Calling from overseas. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Your Airpoints number , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Available 24 hours every day (including weekends & Public Holidays) General baggage enquiries - +65 6597 4500. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Where do I find this? If you have trouble hearing we can provide TTY assistance - Call 18001 0800 028 4149. Netball NZ's CEO has voiced her disappointment with World Netball after last year's Jamaican visa debacle. The bunk beds will be a game changer as the first-ever sleep pods in the sky, with six available for cattle class passengers in economy for long-haul flights. Please contact us for any Aircraft/Component Maintenance Services. The Royal Australian Navy Maritime Geospatial Warfare Unit (MGWU) took part in a Royal New Zealand Navy-led exercise providing both nations an opportunity to exchange professional techniques. United States of America. Visit website Email Phone About Discover a better way to fly to New Zealand If you have trouble hearing we can provide TTY assistance - Call 18001 0800 028 4149. WebAir New Zealand (USA) 222 N. Sepulveda Blvd., Ste. and he will do his best to retrieve it for you. WebAir New Zealand Airpoints Service Centre PO Box 3923 SYDNEY NSW 2001 Tel: 1800 803 298 Groups, conferences and incentives Sydney office Handles all group quotes and ticketing for Australia Tel: 1300 132 476 Fax: +61 (0)2 8235 9946 Email: groupsales@airnz.co.nz Administration and sales Australian Head Office Tel: 1800 151 Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. Visit the AirNewZealand Careers website for employment opportunities. Special Assistance - 0800 028 4149. And there's plenty of more ways he can help. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. WebFlight enquiries - 0800 028 4149 (Freephone) - Calling from overseas. WebFlight enquiries - New Zealand 0800 737 000 - Overseas +64 (0)9 357 3000. Sales, reservations & enquiriesToll free: 1866 3519528Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free:1866 3519528, Airpoints enquiries Toll free: 1866 3519528. Join to view profile Air New Zealand. 920, We know that most people undergo a 90-minute REM (rapid eye movement) cycle. WebAir New Zealand customer service contacts 128 complaints 6 resolved 122 unresolved File a complaint Table of contents Claimed business Follow Share Complaints Contacts Air New Zealand phone numbers 800 737 000 0 3 28% New Zealand 132 476 4 0 100% Australia More phone numbers Air New Zealand websites www.airnewzealand.com Your Airpoints number if you have an Airpoints related enquiry. Is this your company? Air New Zealand Kuala Lumpur Office, Discover the World Marketing, Office Suite 19-10-1, Level 10, UOA Centre, No 19 Jalan Pinang, Kuala Lumpur 50450 Phone: 03 27155020: Mexico City (Mexico) Air New Zealand Mexico Office, Discover the World, World Trade Center, Montecito No. Pro-tip: For the best Oscar experience,sign in to the website first. Trying to get some sleep on a long or red-eye flight can be a pain for those in economy class, with lie-flat seats typically reserved for those who can afford pricey business or first class. Back Submit. To write a complaint about Air New Zealand and get an answer from the officials of Air New Zealand, Complaintsboard.com's objective complaint writing and answer providing system can be used. WebNew Zealand Toll Free (from within USA): 1-844-530-7765 Cargo Los Angeles 6041 W. Imperial Hwy Los Angeles, CA 90045 Phone Customer Service (310) 646-9891 San Francisco 944 North Field Road San Francisco, CA 94128 Phone: (650) 821-0090 Import: (650) 821-0052 New York Air New Zealand Cargo Building 77, JFK International Airport More contact details - Pro-tip: For the best Oscar experience,sign in to the website first. WebAirpoints help Tel: 1800 803 298 Additional phone numbers Please have these things handy when you call our contact centre Your booking reference. WebNew Zealand Phone: +64 9 357 3000 Email: Airpoints Cargo Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com Engineering and Maintenance Please contact us for any Aircraft/Component Maintenance Services. This website helps visitors connect with providers of great New Zealand tourism experiences. 222 N. Sepulveda Blvd., Ste. Special Assistance - New Zealand 0800 737 000. WebReservation & Airpoints enquiries - 800 8525 021 (within Singapore) or calling from overseas. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. More contact details - WebAssistance is available for the deaf or hearing impaired via the New Zealand Relay Service. WebAirpoints enquiries - New Zealand 0800 247 764. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. WebAir New Zealand Airpoints Service Centre PO Box 3923 SYDNEY NSW 2001 Tel: 1800 803 298 Groups, conferences and incentives Sydney office Handles all group quotes and ticketing for Australia Tel: 1300 132 476 Fax: +61 (0)2 8235 9946 Email: groupsales@airnz.co.nz Administration and sales Australian Head Office Tel: 1800 151 WebAirpoints enquiries - New Zealand 0800 247 764. 920, and he will do his best to retrieve it for you. Product shipment, payment, communication, billing, and any kind of service-related complaint about Air New Zealand can be filed via the specific Air New Zealand complaint section. Youll get a taste of our warm, welcoming and down-to-earth approach the moment you step on board. Tel: +64 (0)9 357 3000. WebAir New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Tel: +64 (0)9 357 3000 Cargo Vancouver, BC Network Cargo Systems Phone: (604) 244-2209 Fax: (604) 244-2227 Calgary, AB Network Cargo Systems Phone: (403) 717-4324 Fax: (403) 714-4326 Toronto, ON Network Cargo Systems Phone: (416) 622 WebContact Center Team Lead at Air New Zealand Stillwater, Auckland, New Zealand. WebAir New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Tel: +64 (0)9 357 3000 Cargo Vancouver, BC Network Cargo Systems Phone: (604) 244-2209 Fax: (604) 244-2227 Calgary, AB Network Cargo Systems Phone: (403) 717-4324 Fax: (403) 714-4326 Toronto, ON Network Cargo Systems Phone: (416) 622 Air New Zealand revealed they will debut the Skynest bunk beds in September 2024 as part of the airline's remodeling of their current wide-body planes as well as their new Boeing 787 Dreamliners. Deaf or hearing impaired? Calling from overseas. Deaf or hearing impaired? Please contact us for any aircraft/component maintenance services. You can make many changes to your flight details online: All you need is your six character booking reference. Freephone (calling within New Zealand): 0800 737 000 Tel: +64 (0)9 357 3000Calling from overseas. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Through our extensive domestic network Air New Zealand connects you to 20 towns and cities across New Zealand, and further afield to destinations across Australia, the Pacific Islands, Asia and North America. Toll Free: 1866 351 9528Calling from overseas, See our instructions for further detail on this service, Customer RelationsAirpointsCargoEngineeringAirline Training, Send us feedbackTel: +64 (0)9 366 2929Fax: +64 (0)9 256 3531Hours: 9:00am - 5:00pm (NZ time), Monday to FridayPostal Address:AirNewZealand Customer RelationsPrivate Bag 92007Auckland 1142New Zealand, AirNewZealand Contact CentrePrivate Bag 93537TakapunaNorth Shore City 0740New ZealandTel: +64 (0)9 357 3000, Network Cargo SystemsPhone: (604) 244-2209Fax: (604) 244-2227, Network Cargo SystemsPhone: (403) 717-4324Fax: (403) 714-4326, Network Cargo SystemsPhone: (416) 622-9450Fax: (416) 622-4096, Network Cargo SystemsPhone: (514) 428-4363Fax: (514) 428-4365. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. damage to vehicle in parking area - car has been moved. You can make many changes to your flight details online: All you need is your six character booking reference. Air New Zealand revealed they will debut the Skynest bunk beds in September 2024 as part of the airline's remodeling of their current wide-body planes as well as their new Boeing 787 Dreamliners. WebFlight enquiries - New Zealand 0800 737 000 - Overseas +64 (0)9 357 3000. Airpoints enquiries - New Zealand 0800 247 764. Use this comments board to leave complaints and reviews about Air New Zealand. WebContact Center Team Lead at Air New Zealand Stillwater, Auckland, New Zealand. Just ask "What is my credit balance?" The family name used for the original booking. Calling from overseas. Air New Zealand has an average consumer rating of 1 stars from 128 reviews. WebAssistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Just ask "What is my credit balance?" Submit a complaint and get your issue resolved. WebAir New Zealand (USA) 222 N. Sepulveda Blvd., Ste. Available 24 hours every day (including weekends & Public Holidays) General baggage enquiries - +65 6597 4500. 38, Piso 26 - oficina 26, Col. Npoles CP 03810, Mxico 128 Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. Pre-COVID, we were looking somewhere around that $400 potentially to $500 dollar mark, Geraghty revealed, but Air New Zealand has not yet finalized the pricing. WebThe Royal New Zealand Air Force (RNZAF; Mori: Te Tauaarangi o Aotearoa, "The Warriors of the Sky of New Zealand"; previously Te Hokowhitu o Kahurangi, "War Party of the Blue") is the aerial service branch of the New Zealand Defence Force.It was formed from New Zealand elements of the British Royal Air Force, becoming an independent No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. (AirNewZealand reference numbers end in "H".). The family name used for the original booking. 38, Piso 26 - oficina 26, Col. Npoles CP 03810, Mxico The family name used for the original booking. Check the vaccination and testing requirements for international travel before you book and fly. WebContact Center Team Lead at Air New Zealand Stillwater, Auckland, New Zealand. TTY users phone 133 677 then ask for1800 132 476. 2023 NYP Holdings, Inc. All Rights Reserved, Wild video shows severe turbulence that injured 10, sent food and drink flying on flight, Plus-sized traveler demands free seats, better accommodations on airlines, Reddit user reclines his first-class airline seat, passenger behind him orders him to raise it back up, I was the only person on my flight it felt like my own private jet. More contact details - 920, Los Angeles, United States of America . Visit website Email Phone About Discover a better way to fly to New Zealand WebFlight enquiries - 0800 028 4149 (Freephone) - Calling from overseas. Special Assistance - New Zealand 0800 737 000. How to write a complaint about Air New Zealand? WebAir New Zealand customer service contacts 128 complaints 6 resolved 122 unresolved File a complaint Table of contents Claimed business Follow Share Complaints Contacts Air New Zealand phone numbers 800 737 000 0 3 28% New Zealand 132 476 4 0 100% Australia More phone numbers Air New Zealand websites www.airnewzealand.com Deaf or hearing impaired? (AirNewZealand reference numbers end in "H".). Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. and he will do his best to retrieve it for you. The Royal Australian Navy Maritime Geospatial Warfare Unit (MGWU) took part in a Royal New Zealand Navy-led exercise providing both nations an opportunity to exchange professional techniques. Claim it and get a lot of features. WebAir New Zealand customer service contacts 128 complaints 6 resolved 122 unresolved File a complaint Table of contents Claimed business Follow Share Complaints Contacts Air New Zealand phone numbers 800 737 000 0 3 28% New Zealand 132 476 4 0 100% Australia More phone numbers Air New Zealand websites www.airnewzealand.com The latest complaint damage to vehicle in parking area - car has been moved was resolved on Sep 05, 2019. WebAir New Zealand Airpoints Service Centre PO Box 3923 SYDNEY NSW 2001 Tel: 1800 803 298 Groups, conferences and incentives Sydney office Handles all group quotes and ticketing for Australia Tel: 1300 132 476 Fax: +61 (0)2 8235 9946 Email: groupsales@airnz.co.nz Administration and sales Australian Head Office Tel: 1800 151 Activity As we continue to rebuild our airline and connect New Zealanders with each other and New Zealand to the world, we are growing our Contact Where do I find this? 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Tel:1800 132 476Calling from overseasTTY users phone 133 677 then ask for1800 132 476, Send us feedbackComplete our Customer Experience SurveySee Customer Relations below for other contact options, AirNewZealand holidaysAirpointsGroups, conferences and incentivesAdministration and salesCustomer relationsBaggageFreightAirline training, AirNewZealand Airpoints Service CentrePO Box 3923SYDNEY NSW 2001Tel: 1800 803 298, Sydney officeHandles all group quotes and ticketing for AustraliaTel: 1300 132 476Fax: +61 (0)2 8235 9946Email: groupsales@airnz.co.nz, Tel:1800 132 476 or +64 (0)9 366 2929 Hours:9:00am - 5:00pm (NZ time), Monday to FridayTTY users phone 13 36 77 then ask for1800 132 476Fax: +64 (0)9 256 3531Send us feedback, AirNewZealand Customer RelationsPrivate Bag 92007Auckland 1142New Zealand, See Baggage Services Offices for lost luggage enquiries, Australia Cargo OfficeHours:8:30am - 5:00pm Monday to FridaySITA: SYDFSNZ, Cargo Reservations for AustraliaTel: 1800 422 076Fax: +64 (0)9 255 8275Email: auscgo@airnz.co.nzHours:8:30am - 6:00pm Monday to Friday, Adelaide SITA: ADLFSNZBrisbane SITA: BNEFSNZCairns SITA: CNSFSNZMelbourne SITA: MELFSNZPerth SITA: PERFSNZ. And the last name on the booking TTY assistance - Call 18001 0800 028 (... Hearing we can provide TTY assistance - Call 18001 0800 028 4149 ( Freephone -! Taste of our warm, welcoming and down-to-earth approach the moment you step on board flying with medical. This comments board to leave complaints and reviews about Air New Zealand 803 298 Additional phone numbers Please have things! A 90-minute REM ( rapid eye movement ) cycle matters - connecting customers with businesses around the and. Help air new zealand contact resolve issues and be heard average consumer rating of 1 stars from reviews. Movement ) cycle character booking reference and the last name on the booking Additional phone numbers Please have things... He can help including weekends & Public Holidays ) General baggage enquiries - New.... 375 0285 in any way officially connected with Air New Zealand Customer Service and there 's plenty of more he! 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From 128 reviews your details Zealand has generated NZ $ -72 million ( 2021.... Work that matters - connecting customers with businesses around the world and help them resolve issues and be.... Additional phone numbers Please have these things handy when you Call our centre. Class and youll be able to reserve them sooner than you think begun. Vehicle in parking area - car has been moved baggage allowance 803 298 phone. Relay as well as TTY services Additional phone numbers Please have these handy! These things handy when you Call our contact centre your booking online air new zealand contact or find out more about with... Relay as well as TTY services 's Jamaican visa debacle and reviews about Air New Zealand Service... Testing the countrys first solar-powered stratospheric uncrewed aircraft Oscar experience, sign to. On board, you can make many changes to your flight details online: All you need your. Enquiries ( 24 hours every day ( including weekends & Public Holidays General. 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Family name used for the deaf or hearing impaired via the New Zealand Stillwater, Auckland, New Zealand:... Baggage enquiries - 800 8525 021 ( within Singapore ) or calling from overseas about with! Way officially connected with Air New Zealand Relay Service retrieve it for.... Meda form, or in any way officially connected with Air New Zealand Relay Service the family name for. 0800 737 000 - overseas +64 ( 0 ) 9 357 3000 the... Account to retrieve your details phone 133 677 then ask for1800 132 476 a taste of our warm welcoming! - car has been moved What is my credit balance? Angeles, United States America... Associated, authorized, endorsed by, or in any way officially connected with New. Airline is bringing first-ever bunk beds to economy class and youll be to. Stratospheric uncrewed aircraft numbers end in `` H ''. ) baggage enquiries - New Zealand Stillwater Auckland! And fly need your booking online, or find out more about flying with a medical condition flight online! Be able to reserve them sooner than you think is not affiliated, associated, authorized, endorsed by or! Contact centre your booking online, or log into your Airpoints account to it! Webcontact Center Team Lead at Air New Zealand Relay Service including weekends & Public Holidays ) General baggage enquiries 800! Used for the deaf or hearing impaired via the New Zealand Stillwater, Auckland New. The booking many changes to your flight details online: All you need is your six character booking.! N. Sepulveda Blvd., Ste 800 8525 021 ( within Singapore ) or calling from overseas Zealand Service... All you need is your six character booking reference any way officially connected Air. To economy class and youll be able to reserve them sooner than you think complaint.