It has acted normal ever since. The first 3 batteries were supplied by Subaru. Trying to use apple carplay will occasionally result in the entire system freezing the rebooting. JavaScript is disabled. I don't drive it often, and the car runs absolutely fine when the battery is actually working, but the battery dies on its own which leads me to believe that it's somehow draining on its own. The same goes to my remote key. The most common causes of dead battery in Outback are internal degradation of the battery due to old age, and bad alternator - but can also be caused by . Subaru Infotainment System Problems Cause Class Action, read stories from drivers who praise our work. According to reports, the computer unit was incorrectly programmed, causing it to continue to power the ignition coil even after the motor had been shut off. Remove the bypass wire you installed in Steps 2 and 3 and measure the current draw. One key thing is that units of measure for the tire pressure monitoring system Arbitrarily change while you were in operation from psi to kilopascals. New Car Shopper Interest In The Subaru Crosstrek Rises, Forester, And Outback Drop, Best SUVs Under $40K - U.S. News Picks 2 Subaru Models But Not The Ones You Think, Pepsico Paves The Way of New Trucking with 21 New Tesla Semis, Tesla's Latest Move to Fulfill Over 1.5M Cybertruck Reservations, The 2024 Subaru Crosstrek Configurator is Now Live For Customers, There's A New Subaru Starlink Lawsuit And What You Need To Know Now, The 5 Best New Cars For Cheap - Subaru Has One Hot Model This Year, The EPA Says New 2024 Subaru Impreza Hatch Is Now Less Fuel Efficient, The New Subaru Crosstrek Wilderness Is Missing One Important Upgrade You Want, The 11 Ways You'll Know If You Are A Real Subaru Fanatic Or A Fake, Remember Subarus Only Open Car Vivio GX-T? The water had gathered under my carpets and padding and started growing mold. Navigation screen is delaminating and bubbling under the touch screen. Dealer replaced the battery under warranty but refused to replace the corroded bracket. Unsubscribe any time. This is the second Subaru Outback I have owned. Common Gp 24 battery fits tray, & buffers common voltage regular issues that cause accelerated headlamp burnout. Links must be helpful to the general public & to a specific resource (like a forum thread), or they will be deleted when we review your link suggestion. Vehicle would not start after turning off the motor! The vehicle may also strand motorist in compromising environmental conditions such as extreme cold, heat, etc. This occurred more recently in December and the dealership replaced the battery and updated the software, saying it would fix the problem. I have not had a dealer or independent service center perform a diagnosis. For this particular issue, most vehicles had over 112,000 miles. We are senior citizens at risk of being stranded. Our 2020 Ascent also lost battery power while at the Oregon coast. These are real life scenarios in which so many of us have been affected by this faulty system. The contact's boyfriend attempted to jump start the vehicle however, the vehicle failed to start. Intermittent problems are very difficult to diagnose but contact Subaru of America (the phone number is in my signature) to let them know that the dealership is unable to resolve these intermittent problems. My car was just back in today due to the two new recall. Denis Flierl has invested over 30 years in the automotive industry in a variety of roles. The same goes to my remote key. If the new battery also discharges, then it points to a design problem with the Crosstrek's electronics. It is scheduled for inspection with my insurance company on 11/30/22. The touch screen has bubbles on it and a mind of its own. There is no warnings or low battery indicator. The vehicle was not diagnosed or repaired. The contact stated that the repairs were not completed because the parts were on backorder. The car finds its competition in the Honda CR-V, the Toyota RAV4, and the Ford Edge. Then battery is dead again and again replaced. The battery checks out fine and will charge, but drains overnight. Battery goes dead without notice. Electrical problems were by far the main issue is with the Outback for this year. We did take it in when we got home for service. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. statistics and reliability analysis of the 2019 Subaru Outback based on all problems reported for the 2019 Outback. Learn More With less than 7000 miles on the odometer, our Outback2019 radio system component started to malfunction and rotate thru channels. The battery is good but something is draining the battery!!! Dangerous area where she works. On January 2nd of 2023 the car was once again experiencing a dead battery condition. The battery has drained down twice in the same week. Battery keeps draining when off. I am a caretaker for my paraplegic father who has also suffered due to my being without a vehicle to care for him, run errands, and food shop for him. On February 27th 2023 the car again experienced a dead battery condition and would not start. My battery has died over 7 times in the 3 years I have owned it. Owners of certain 2015 and older Subaru vehicles are constantly dealing with dead batteries. Ten minutes after locking the car, the fob and car both enter battery saving mode if the fob is within 30 feet of the car--but only if the car is locked. The puzzling thing is that at the Infinity dealership, the car started just fine when I first went to see it, when my wife test drove it, and the next day when we went to sign papers and finalize the deal. The next morning it was dead. The safety of my family members that drive the car are at risk of being stranded at any moment if the car will not start. Here's a brief video describing the problems, issues, and design flaws that have become noticeable after 11k miles of ownership of a 2018 Subaru Outback 2.5i. Complaints can be spread across multiple & redundant categories, & are not organized by problem. The lawsuit contends plaintiff Dustin Dalens 2017 Subaru Outback has a defective electrical system causing his battery to drain prematurely. Subaru says there isn't a problem. Subaru is hit with a new lawsuit alleging the 2016-2020 Subaru Outback and 2019-2020 Ascent have defective electrical systems causing premature battery failure. Many Subaru's came with an undersized battery (was not a bad battery just too small) and as a result, it would get depleted prematurely. After recharging the battery, the condition resolved. On the initial instance during the summer of 2022, the car would not start and did not have enough battery voltage to crank the engine. Just purchased new battery and still discharge. That doesn't begin to cover the cost of having to sell my car, buy a new one at a higher price, when a 2019 Outback with low miles should have lasted me at least ten years. It is now almost 4 months and we don't trust other possible related components of the system (e.g., GPS) to function properly to feel safe driving this vehicle. Intermittent Request Failure of Remote STARLINK Services - 2022-2023 Subaru - https://lnkd.in/eKt83KPG What we do know is that the problem does not lie with the battery but rather the car's electrical system. 7 / 10 C/D RATING. 2019-2020 Ascent; 2016-2020 Outback; Location New Jersey; Partially dismissed Dalen, et al., v. Subaru of America, Inc., et al. We have turned off all dome lights and are careful to not leave the doors or hatchback open any longer than necessary. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. There is a record of Subaru roadside service having to tow and jump start the vehicle many times the dealer finds no trouble after charging the battery nor are they aware of fixes. I continue to have the same issue with every radio. The CVT is a relatively new thing having been developed in the 1970s, so there are still teething problems that can crop up with them. I was told I had left the hatch light on (but I had never touched it). Bought a new car battery and a battery charger because the car is often dead. Sheehy Subaru of Springfield performed system update, but no change. You're going to need a bigger boat battery. The failure mileage was 27,097. I backed up into a tree. This includes a class-action suit against the 2016-2019 Subaru Outback models, the 2019-2020 Subaru Ascent models, and more. The infotainment system when a phone is hooked up to it via a usb cord it will turn of and begin a repowering process that turns off the rear camera that is part of that system. Took it to Subaru to no avail. But it's already caused many losses by causing me to be late to work and doctors' appointments. Bought car end of August off lease with 40K on it from local Subaru dealer. I was told this was a problem with 2018s but they thought they fixed it!. Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Bump the Outback problem graphs up another notch. I own a 2019 Subaru Outback touring. I do believe you-ll find that and that poses a big challenge for the SOS button. This is the third time the issue has taken place. Subaru has allegedly known about this issue since 2014. The battery passed a test. My Subaru Outback (2019) battery has died four times in one year. But this past week, the problem resurfaced. Now with colder weather car does not start if not driven for 2 days or more. Stock/spec battery half the CCA/Ah rating of most other OEM'S. The Subaru class action lawsuit targets the Subaru Outback (2016-19 model years) and Subaru Ascent (2019-20).. Don't waste your time wasting ours! They put a new battery in once but after a couple if months the problem reappeared. The worst complaints are dead battery, hatchback will not open with switch on dash, and audio stopped working from . What should owners do if you are experiencing the same issues? My assumption was that the battery was approaching end of life and I replaced the battery with a new one. If i put a charge on it and remove it from car it holds the charge. Purchased auto new in may 2019 had to replace battery in November 2021 two years six months. A proposed class action lawsuit alleges 2016-2019 Subaru Outback and 2019-2020 Ascent vehicles suffer from an electrical system defect that can cause unexpected battery failure. As the parasitic drain continues, the batteries lifespan is shortened. I return to the dealer where it turns out that there was a problem with the brand new factory-brand windshield that was replaced in August, and it had been slowly leaking water into my car over those 4 months, resulting in massive damage to the airbag system, electrical system, among other things. Now rear wheel bearings went bad. Help was coming from a town 1/2 hour away? Unsubscribe any time. All the complaints I have read about dead batteries in SUBURUS have been mostly with the outback and after thousands of miles. Subaru Outback (Large / 7 Seater SUV): 4 out of 5 stars from 190 genuine reviews on Australia's largest opinion site ProductReview.com.au. So far I have had the nicest people jump start the battery. However, an independent service center informed me that this was a common problem with Subaru vehicles ranging from model years 2016 to 2019 and was related to a Subaru technical service bulletin (#11-174-17R) addressing potential battery discharging after repeated periods of short-trip-driving resulting in a dead battery. I have read in these that the people who got better batteries out of their own pocket, have not had further problems. After contacting Suburu National headquarters in NJ and getting no help from them, I decided to sell it back to the dealer for a considerable loss. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. But the batteries aren't defective, they just don't have the necessary capacity and aren't designed to continually be drained down to low volumes of power. After a couple years the battery got weaker and weaker until it died. After a few days it won't start at all. It shows the battery light. The vehicle has only 11k miles on it. This leads to them cracking, absorbing fuel, and deforming so badly that they stop sending fuel to the engine. They keep telling they've found the cause of the problem (different each time) but it never seems to get fixed. The Subaru Outback ranks 7th on the CarHp list of top 10 crossovers for 2019. I don't see why this car's battery die just little after 3 years. The auto currently has about 31,000 miles. Subarus are known for their reliability and durability, so 112,000 miles is nothing . Clearly a defect in the 2019 Subaru Outback. The contact stated she was unable to start the vehicle. The force was strong enough to push the car I hit back several inches. I return to the dealer where it turns out that there was a problem with the brand new factory-brand windshield that was replaced in August, and it had been slowly leaking water into my car over those 4 months, resulting in massive damage to the airbag system, electrical system, among other things. When quarantine was lifted. electrical problems 37 NHTSA complaints: 232; . Subaru says there isn't a problem. California consumers may exercise their CCPA rights here. My battery failed in less than two years. The total cost of the repairs was $4584.25. I was in a parking lot pulling into a parking spot. I have not had a dealer or independent service center perform a diagnosis. After 6 months dead battery issue is worse and now battery is dead after sitting for a day even after driving for several hours. In February, Koeppel Subaru in Queens performed an ECM programming update at the same time they installed a new battery and told me that would fix the problem. Very annoying. The lawsuit was filed in Ontario by lead Plaintiff Steven Scott and adds to a number of other lawsuits the company is facing for the same issue. All of his reports are archived on our Subaru page. Dalen represented by Tina Wolfson, Bradley K. King, and Ruhandy Glezakos of Ahdoot & Wolfson PC., says his Outbacks battery failed with only 12,000 miles on the odometer. A week later, battery died, jumped it. I purchased a portable booster as I no longer trust this car that has 35k miles. I don't see why this car's battery die just little after 3 years. Follow Denis on Facebook, Twitter, Instagram, Subaru Report. No systems were left on. This first happened 6 months after owning the car leaving me stranded waiting for roadside assistance and causing me to miss work. In summary, the 2019 Subaru Outback comes across 599 complaints and 3 recalls to date. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Anonymous, FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl) "passenger side blind spot warning system is inconsistent". Even with a very high end (Optima Red) replacement battery, this problem persists. Subaru is aware and I hope they issue a recall soon to repair this broken electrical system. I bought a new 2016 Outback in March 2016. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Replacing the battery does not resolve the issues. On first occurrence, the battery was completely drained and I had to be towed. With less than 7000 miles on the odometer, our Outback2019 radio system component started to malfunction and rotate thru channels. In Aug of 2022, my windshield cracked out of nowhere. Power rear gate latch control needed to be replaced. What Owners Say. Sometimes it would just be dead in the morning. This is the third time the issue has taken place. (Page 1 of 12) CarComplaints.com : Car complaints, car problems and defect information Replacing the battery does not resolve the issues. After two years all of the cables are corroded and she is on her 3rd "Subaru" battery. According to the 13 customers who filed the battery drain lawsuit, defects in these vehicles cause the batteries to drain, then the replacement batteries also drain. On the initial instance during the summer of 2022, the car would not start and did not have enough battery voltage to crank the engine. We already replaced the battery and the issue continues. The lawsuit contends Dalen has since had to change his vehicles battery regularly at home to keep it from going dead. It is now almost 4 months and we don't trust other possible related components of the system (e. G. , gps) to function properly to feel safe driving this vehicle. At this point they are not taking responsibility for the 2019. You Might Also Like: Subaru Outback, Ascent, Impreza, Legacy Recalled For Defective Fuel Pump. Dealer indicated nothing wrong with car and blamed car started for discharge. It has left me stranded and needing to call for help several times. We are on the 3rd battery in 2016 Outback with 65k miles. That doesn't begin to cover the cost of having to sell my car, buy a new one at a higher price, when a 2019 outback with low miles should have lasted me at least ten years. Trunk popped open and will not close. I took the battery to the place of purchase for testing, and the battery tests normal. There was no indication or symptoms prior to failure. Unsubscribe any time. The contact stated that the Navigation and Bluetooth also malfunctioned. Replaced oem battery with aftermarket and issue still occurs. This is not normal. Everything seemed fine until 12/23/22, when we got some heavy rain and I get in my car only to see water steadily dripping inside via the vehicle the left A-pillar on the front drivers side. I had it replaced at the Subaru dealership in which I bought the car. By the time an owner gets back to their car, there's not enough power to crank the engine. We already replaced the battery and the issue continues. Every time I go to start the car, I am left wondering if it will start. For a better experience, please enable JavaScript in your browser before proceeding. Sheehy Subaru of springfield performed system update, but no change. My assumption was that the battery was approaching end of life and I replaced the battery with a new one. This data is from the NHTSA the US gov't agency tasked with vehicle safety. I am now going to watch to see if this issue applies to my 2019 Outback 3.6 in Australia, even though ours are made in Japan. The vehicle constantly drains the battery while sitting overnight. Many times these are class-action suits that look to cover a group of owners in a particular area. Weak key fob battery. (Page 1 of 2) . The water had gathered under my carpets and padding and started growing mold. Subaru is aware and I hope they issue a recall soon to repair this broken electrical system. The content of this field is kept private and will not be shown publicly. Please also check out the AAA tested the battery and said it was defective. A jump is still soon needed. Visibility of the backup camera video became reduced as the bubbling progressed. Now, you need to loosen the two tensioner bolts using a 12mm socket. 12 months ago I purchased a back up charged starting battery that I use on a monthly basis. I would have experienced the same battery issues for the last 14 months. 2015-2020 Subaru Outback. I return to the dealer where it turns out that there was a problem with the brand new factory-brand windshield that was replaced in August, and it had been slowly leaking water into my car over those 4 months, resulting in massive damage to the airbag system, electrical system, among other things. Throughout my research, I have come to learn that this is a known problem in the Subaru brand vehicles yet they choose to ignore it and do nothing about it. Googling my car's problem, a lot of Subaru Outback owners are having dead battery problems and there seem to be a couple of class action lawsuits regarding getting Subaru to pay for replacement batteries. The battery was less than 2 months old. The new Subaru class action lawsuit alleges 2016-2019 Subaru Outback and 2019-2020 Subaru Ascent SUVs have electrical problems. Placing the keyfob in Faraday cages to prevent drain also does not resolve the issues. While the 2018 Subaru Outback still has the traits aficionados love - versatility, ability and value - it also has some reliability issues. Dealer says the motor to open the hatch runs constantly when the hatch is open (3.67 amp draw). The alleged defect may also be present in the 2020 Outback according . Steve, I just experienced the battery broblem with my outback 2017 with less 8,000 miles. Due to this, I have been without a vehicle for over 60 days now. Owners have constantly struggled with car battery problems in the following models, according to Subaru Complaints: 2019-2020 Ascent. Everything seemed fine until 12/23/22, when we got some heavy rain and I get in my car only to see water steadily dripping inside via the vehicle the left A-pillar on the front drivers side. Each time I take it to a Subaru dealer, they tell me they have found a different problem with the electrical system causing a "parasitic draw" on the battery while shut off. It could be a bad ground - loose battery connection. We carry jumpstart battery pack and keep it charged since it saved us already. It seems to happen when the vehicle is stopped at red lights. A dealer reprogram of the alternator is also available ( many dealers don't know! The same goes to my remote key. After cleaning, reconnect the terminals. Nothing was left on, or open. We use cookies to analyze & improve your experience, & to personalize content and ads. Starting December 2022, I've had a problem with my 2019 Subaru Outback - the battery goes dead when parked for as little as 24 hours. The lawsuit says if owners of Outback and Ascent models take their vehicle in for diagnosis of the problem, dealers replace the old battery with the same OEM battery and is thus a temporary fix only.. Scott alleges that his 2016 Subaru Outback, which he bought in British Columbia in 2017, started suffering from electrical problems at only 6,560 kilometers. My car sped with full power over a curb barrier and hit a parked car in front of me. You should first report a problem to the NHTSA, and you can contact attorneys Ahdoot and Wolfson or Chimicles Schwartz Kriner & Donaldson-Smith LLP. We've had the Optima Red for a year and just in the last week, it's failed to start twice. Subaru has issued a recall for the problem but some say it doesn't go far enough. The vehicle may also strand motorist in compromising environmental conditions such as extreme cold, heat, etc. We don't sell/share your email. Not being sure the car was totally turned off will drain it. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Replaced battery and it started doing the same thing. The recall is for the Australian Subaru Outback and Liberty models from 2010 to 2014. We called AAA to start the battery, few days later after driving few hours a day, again my car's battery is dead. They never mentioned the corroded battery, and I never looked until my battery would not turn the car over My 2017 Outback had/has the battery problem described above. According to the class action lawsuit . California consumers may exercise their CCPA rights here. I am aware of many other people with this particular car having similar issues with no identified culprit, recommend this be looked at as possible issue specifically the StarLink system. Not good customer service from this Dealer, who had just charged me almost $600.00 for the 30,000 mile service. How reliable is the 2019 Subaru Outback? The approximate failure mileage was 34,000. There is also a bolt on the right side of the alternator, which you want to remove. Most recently the vehicle died within a few days of getting a complete check out and passing all tests. . The gas station was 7 miles away. 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